"The only thing I dont like is not the establishments fault. I went to play while waiting on my cousin and the whole time the person next to me kept watching me and making me feel uncomfortable. They should consider partitions in between games. This is the same everywhere unfortunately. It gives off stalking vibes."

"I have went to Shelbys on Cicero Ave and Harlem Ave. These locations are where you need to go. This Shelbys on Roosevelt Rd is by far the worst. Vivra, the African old lady is HORRIBLE. So rude and extra. Denied me service because I wasn’t “playing” but there was one machine available and my fiance and I were both playing on it. All I asked for was a cookie and pineapple juice (which is never a problem at the other locations) and she said no. Then proceeds to go sit at a table in the lounge area and talks on the phone with her headphones in. When anyone asked her for a drink or a snack she would give an impression that they were inconveniencing her. Its her job to be behind that counter not sitting in the lounge area on the phone”. “Not professional at all. Will not be coming back to this location ever."

"Atmosphere very quite comfortable setting. Nice customer service 👍. Slot play average this place never give winning for the month like all the other wondering why."

"This used to be one of my favourite places now all the machines are mess up they have done something to the machines how can you be playing and get a bonus and receive absolutely nothing I had a Bonus spin and won80 spin and I got $ 22. playing $1.20 The company that governs this place Gold Rush should be Turn in to the Gaming board."

"I love this place the machines hit pretty good. William the worker was very pleasant and very nice,He was very attentive and asked me if I needed anything. Great place and great service"