"Bittersweet Pastry Shop & Cafe is an absolute gem! The place feels charming and welcoming from the moment you walk in. Their pastries are beautifully made — fresh, light, and full of flavor. I especially love their cakes and coffee; everything tastes like it’s made with real care and high-quality ingredients. It’s the perfect spot to enjoy a quiet morning or catch up with friends over something sweet. Definitely one of my favorite cafes in the city!"

"We had the best experience with this bakery from start to finish for our wedding cake. Our tasting was incredible. Every option was so flavorful, moist, and unique that choosing just one was the hardest part! They brought our vision to life with a stunning cutting cake that matched our inspo photos and color scheme perfectly. We ended up choosing a coconut cake with milk chocolate frosting, and it was truly unforgettable. It was so moist and delicious that we happily ate the leftovers for a full week. It was just as good on the last bite as it was on our wedding day. Beyond being talented, the team was warm, professional, and so easy to work with. We’ll definitely be back as regular customers, not just for cakes. Highly recommend!"

"We’ve had the pleasure of working with Bittersweet Bakery on multiple occasions primarily for their incredibly artistic wedding cakes and sweets, and they always deliver amazing results. Their team is talented and reliable, bringing the couple’s vision to life beautifully. The treats are as stunning as they are delicious, and they’re a joy to collaborate with. We always look forward to working with them again!"

"I've been to their restaurant/bakery on Belmont several times and am always impressed with their coffee/pastries. My company has also ordered several cakes from them for office birthdays and other celebrations. They have always been beautifully decorated, delicious, and delivered on time! For a recent order, we had some scheduling changes and Bittersweet was so accommodating. I worked with Zaida to get it all sorted and she went above and beyond to help us out! Thank you, Zaida!"

"We wanted a local Chicago bakery, and Bittersweet was everything we hoped for. Samuel made the entire process—from tasting to delivery—so easy and personal. We even chose his favorite flavors, which ended up being ours too! The cake was gorgeous, delicious, and will forever remind us of our special day. We can’t wait to return for more sweet treats."