"What an AMAZING experience! There are baristas available to take my order. There are bankers to help with any banking questions and ongoing promotions. I came to this Hyde Park Capital One Cafe looking for a seating area with my son to work for a few hours. I was greeted each and every time I come. Ambassador Christopher Price and his staff welcome us with graciousness and hospitality that is beyond my expectations of what I am use to in a cafe and/or bank. I’ve enjoyed being here tremendously as well as many other people here, I know this by them greeting customers by their first name. TIPS: 1) Use your Capital One bank card or credit card and get 50% your purchase. Thank you Capital One for your VIP treatment. Everyday is a customer appreciation day. 2) Book your own private room in advance for free on LiquidSpace.com CapitalOne- please make more spaces like this Hyde Park Cafe available everywhere. It’s been a pleasure!"

"A Wonderful Experience at Capital One Café – Chicago 🌟 I recently visited the Capital One Café in Chicago and was absolutely blown away by the experience. From the moment I walked in, the atmosphere was inviting, stylish, and relaxed—ideal for catching up with friends, getting work done, or simply enjoying a peaceful moment. 🍽️ Food & Beverages: The food and drinks were fantastic! Everything was fresh, flavorful, and served with care. Whether it was the perfectly brewed coffee or the delicious snacks, each item felt thoughtfully curated and satisfying. 🤝 Service – A Special Shoutout to Shameka: The true highlight of my visit was the incredible service provided by Shameka. She was warm, attentive, and genuinely welcoming. Her energy lit up the space, and she made sure every guest felt valued and cared for. Shameka’s hospitality turned a great visit into an unforgettable one—she’s a true gem and an outstanding representative of the Capital One Café experience. Capital One Café in Chicago is more than just a coffee spot—it’s a place that fosters community, comfort, and connection. Thanks to Shameka’s exceptional hosting, I left feeling inspired and appreciated. I’ll definitely be back, and I highly recommend stopping by if you’re in the area!"

"This is the worst banking experience I’ve had. You are honestly better off using an online bank like Chime. Capital One only has two café locations in Chicago, and the Hyde Park (53rd St) location is by far the worst. The customer service has been consistently poor across multiple visits. Staff members come off as passive-aggressive and sarcastic rather than professional or helpful. The ATMs are outdated and unreliable, and the overall experience feels disorganized and neglected. It’s frustrating to deal with subpar service and outdated technology at a bank of this size. I’ve given this location more than one chance, and each visit confirmed the same issues. I would not recommend this branch."

"Great place for banking and meeting up with your close family & friends❣️ Staff: Security and Peet's baristas, Capital One staff are all one big happy, professional team ready to help you when you walk in and greeted with warm welcomes and smiles 😃 Thank you for being here❣️ Ma K;~)"

"ATM in front is out of service but there is an additional one in the rear of the cafe. Staff are friendly and very happy to assist."