"The Machines need to be fixed. The atm give out money that the machine won’t take I went twice and it was doing the same thing number 6 machine you press to play one game a another game comes up i lost $500 dollars I only went in to the bonus one time . If you have money you want to give away go here to penny’s"

"I like Penny's I usually have a good time service is top tier, Especially when Mark is there & another lady 2 whose name I don't know but are Hispanic. However there's a lady there whose very unfriendly, She never offers any drinks. & She barely wants to speak when guest walk in. This should be addressed. No one wants to feel unwanted or like they don't belong!! Ijs"

"IF I COULD GIVE NEGATIVE STARS I WOULD I COME EVERYDAY WITH MY CLIENT TODAY THE EMPLOYEE DECIDED TO GIVE US AN HARD TIME BECAUSE SHE THOUGHT WE WERE LIEN ABOUT OUR AGE ALTHOUGH ID WERE SHOWN VERY RUDE YOUNG LADY WILL NOT BE RETURNING TO THIS LOCATION"

"....On Friday..4-12-2024...The attendant for the night was terrible and rushing for the machine to be given to another race ... I will never go into Penny's as long as she works in that location...Cermak and Cicero next to subway....🪶🪶🪶🪶🪶"

"I was winning a little bit and then BOOM ONE OF THERE GUYS CAME IN AND DID SOMETHING TO MY MACHINE AND I LOST ALL MY DAMN MONEY! WHEN HE ASKED TO DO SOMETHING TO MY MACHINE I SHOULD OF GOTTTEN UP AND LEFT THERE STORE! IM NEVER GOING BACK AGAIN"