"Went there last weekend one day, Sunday to check it out. Lady at counter demanded we show ID, (we're in our 50s, but we did.) Lady was rude. We played one machine each and another customer comes running in and went to another machine but not before commenting to Lady working about us being there. She was young and walked right in. Didn't ask to see her ID. Catered to her. As soon as we hit cash out, the Lady working comes over and says, ARE YOU DONE and before I was even standing up, they were trying to sit down. Will not go there again. Horrible experience."

"I just went to Shelby's. I hit 2 bonuses and the machine did not pay out. They owe me over $50 I have a picture to prove it. Do not spend your money at Shelby's..I'm gonna put it all over facebook and I know everybody in this town.."

"Great place to work on huge projects while having some drinks and playing slots! Super sweet staff and a very cozy atmosphere. I always think of video game places as kinda dark and sketchy, but this had such a great vibe."

"I wanted to speak with someone hire than Donna. I have been there several times lately and Rudy is very rude. I have heard her on the phone with Im guessing Donna discussing writing up employees and she stated that a customer complained about Jennifer. I was there for before Rudy showed up and did not hear one customer complain. Then again Rudy gets on the phone with Donna another day talking about wanting more hours and how the new girl Racheal was receiving alot of complaints. Not true. Im not quite sure what is going on here but this is my favorite place to come and I know myself and others have witnessed too much drama the past 3 months. I wouldn't normally put all this out here like this but someone needs to get control over Donna and Rudy and reign in their dramatics and bullying. Was super happy to see Jennifer back!! Also I think its very very rude to watch raunchy comedies on your Ipad while cuatomers are there Rudy!"

"Don't go gamble at dixon illinois Shelbys allowing nail salon owner nxt door to leave and claim a machine for a hour while he goes back to work will not be back"