"I like the burgers when they’re fresh, but after they sit for a while they’re not good any more. The chicken tenders are probably my pick even though they definitely taste very processed. Also, the fries are good, but often way too salty. Good place but can’t go every day for sure."

"I wish there was the option of 0.5 stars. Fran's Cafe is hands-down the worst place on Northwestern's campus. The staff is beyond rude- my friend and I were waiting directly in front of the counter, and the lady taking orders directly overlooked us to ask the man behind us what his order was. When he said that we were in line, she straight up said "No they're not." Thanks to us speaking up and that polite man, she finally took our order. Her attitude was rude, irritable, and impatient in taking our order and refused to answer questions with more words than "No." Besides the rude staff, the food is also extremely subpar. They heavily advertise, and are known for their milkshakes, but every time we visit, they never have milkshakes, and when we ask, they get extremely annoyed. It says on the Northwestern website that they have "the best milkshakes," but I wouldn't know since I haven't had any yet FOR A WHOLE 3 MONTHS. They offer quesadillas, but one time we ordered them, they were green. Sometimes they give too little quantities, and you can't ask or else they will respond with a blunt and rude comment. Legit the worst place to eat on campus. -100000/10 recommend."

"Eddie, Manny, and Ricardo are awesome. They care so much about NU students. Awesome service."

"You’d be really lucky to find them even open past 12"

"It's pretty amazing how late they open. I can always turn to Fran's when it gets really late"