"Absolutely love this place! I ordered the Caramel Marvel latte and it was perfectly balanced—rich, smooth, and truly delicious. My kid was just as thrilled with the hot chocolate, especially the fun blue sprinkles, which made it feel extra special. The shop itself is very clean, warm, and welcoming, and the staff were incredibly friendly, knowledgeable, and happy to help. You can tell a lot of care has gone into both the drinks and the atmosphere. We’ll definitely be back and can’t wait to try more of the menu!"

"I understand this place is newer, but i wont be returning , shots are somehow weak and burnt tasting at the same time. Bottom of the cup has grounds in it from espresso shots. A drink with two flavors in it should taste like those flavors and not just grounds and bitterness. 18 dollars for two drinks, 8 people on the floor, no customers besides us… and we still waited 15-20 minutes while most on the floor were standing around. Wish well for them, and for all kinks to be worked out, but for almost 10 dollars a drink, it needs work."

"Biggby Coffee in Itasca is a great local spot for good coffee and friendly service. The staff is welcoming and upbeat, and they always seem happy to help with recommendations or custom orders. Drinks are made quickly and taste great every time, especially the flavored lattes (Lisa’s Lucious latte). The location is clean, comfortable, and perfect for a quick stop or a relaxed coffee break. I also appreciate the variety of options, from classic coffee to fun specialty drinks and snacks. If you’re looking for a reliable coffee shop with a positive vibe, this Biggby Coffee is definitely worth a visit."

"Been excited to try this place out for months. It did not disappoint! They have deals going on, and the coffee was excellent! And staff was friendly. These people that are complaining on here are a joke. One person complaining about whip cream in the reviews, and while I’m sitting here a manger came in & bought bottles and brought them in. This store just opened up a week ago. Give them a break."

"This was my first time visiting Biggby coffee and it did not disappoint! I was so glad to see this shop open in Itasca, there's not too many coffee shop options available close by. Nicole and her crew are a friendly bunch with fast service and excellent fair trade coffee. This place is a great asset to the Itasca/Elk Grove community, wishing them continued success!"