"I don’t usually leave reviews, but I was originally planning to leave one in support of Altea for their recent giveaway. While doing so, I came across the recent 1-star reviews from Colleen and Ginny, and after witnessing the situation, I felt it was important to share my experience. I was seated right next to the pickup area and saw the interaction. Although, to be fair, I did not witness them ordering. There was no arguing, accusing, or hostility from staff. The drink was remade promptly and professionally. The older woman spoke with the younger employee only to understand what was ordered, not to dismiss the customers. She also politely explained that every order is reviewed with the cashier before payment and suggested customers follow along during that review to help prevent future mix-ups not attack them. I’ve been coming to Altea for months and consistently receive excellent service, especially from the young woman mentioned in those reviews."

"We stopped in because my girlfriend wanted to get one of their tiramisu cups. The flavor was good, not sure how much it was. There was plenty of seating. I didn’t interact with the staff so I can’t tell if they were rude like what other reviewers said."

"So delicious! I got the banana pudding coffee latte and it was so yummy. The banana flavor really pulled through and it was the perfect balance of coffee latte- without it being overly sweet. Highly recommend this place!!"

"The vietnamese coffee tastes good and as expected. I haven't tried the traditional hot. The pictures on the menu look legit but I cannot comment if you will get the legit exp. The price for 24oz trad cold qas around 9$."

"Their matcha is so good omg. The staff are always super sweet and the place has that cozy, study-friendly vibe. 10/10 recommend if you need your caffeine fix and peace ✨"