"Our friends had hyped this restaurant, but we were very disappointed… ➡️Service was horrible- only kiosk ordering, so the line for the two kiosks was long ➡️Ordering from the kiosk means that you can’t order a combo meal- everything is a la carte. And you can’t get a senior discount ➡️Bathrooms were very dirty ➡️Don’t waste your money on the gluten free bun- as soon as it gets any sauce on it, it starts to disintegrate"

"This place could definitely use an interior design update/remodel. This one has remained unchanged for decades. The food and value is slightly better than some fast food places. However, it can be inconsistent depending on what you order off the menu and what you're presented with based on prior visits. The bathrooms are clean and commodious."

"Ceasar salads were my most favorite here, the only reason why I come is for their Ceasar salads and milkshakes, but today I was so disappointed with their new salad portion size reduction, and also them not adding cheese on it made it more disappointed. Beef-A-Roo please bring back your Ceasar salads how they were originally done."

"Cheese on the cheese fry’s tastes terrible. The south alpine location is still using frozen patties. All the other locations are doing smash patties. I took three bites out of the burger and cheese fries and threw it all in the garbage. Would not recommend this location."

"Horrible service. Such a shame. Used to be one of the premier fast food restaurants in Rockford. Now all locations in Rockford/Loves Park have went way downhill. Only 2 cars in front of me when I ordered. Took 20 minutes to get an order of chicken strips and fries.food quality has become inconsistent. Been eating here for over 40 years"