"The guy with green hair is really rude. I wanted to use my gift card, he kept saying that their app didn’t work. I tried to asked if they could use my email, as the instructions prompt, he interrupted me every time and just said their app didn’t work, loudly and seemed like I couldn’t understand the app didn’t work and only wanted to redeem the credits. Their steamed milk is as twice expensive as every other coffee shops."

"The staff was friendly and it was very clean, but... If you get Matcha Latte's this is definitely not your place. Sweetened or unsweetened, hot or cold... it was just bad and expensive! $20 for two drinks! and bad drinks at that!"

"I ordered a cortado, dude gets me two shots of espresso with nothing else in it charges me full price around 5 bucks, and then burns the shots so it tastes like the underside of the grill."

"The worst Espresso Royale. Overpriced, dirty, and nasty drinks. The last mocha I got has WAY too many coffee grounds and tastes like it; I cannot taste any chocolate. I’ve tried multiple iced mochas, other flavored lattes, Italian soda, etc. Just don’t waste your money here."

"The reason for the one star review overall is due to the fact that you have changed the chai latte. Your chai was the best in the Champaign-Urbana area and recently you have changed ithe recipe and the new mix is awful. Now I have no reason to come to Espresso Royale if my beverage of choice is not available. You still have great staff and your food is good but I won't come there just for the food I come there for my chai latte."