"I enjoy the Brazil Coffee Grounds but it seems I can't rely on them to have anything in stock anymore. It's aggravating to wait in a very long drive-thru line only to be told they're out of frappe powder AGAIN. Not much selection in cookies anymore either. Please try to order adequately to keep your customers happy."

"I went in to get a Carmel macchiato and an iced coffee. Two orders were taken after me and both prepared before mine was even stared. The Carmel macchiato did not taste like it even had caramel in it. The iced coffee they tried to make with cold brew which is not what I asked for. I had to stop them in the middle of making it to correct. The lady didn’t think there was a difference between cold brew and drip coffee, thought they were the same. Also, it was not super busy or anything when I walked in I was the only person there. Two people came in a few minutes after I ordered and still got their drinks before me. Also, when my drinks were ready they were just set in the counter and I had to asks 3 different people if they were mine because no one knew"

"Sorry I had to edit my review. It USED to be good. Now it seems like everyday is someone's first day and they have no idea how to make drinks. Today I watched her mix my drink and pour almost 1/3 of the drink as half and half. No water added to my ice coffee and if I hadn't reminded her, it would not have had any sweetener. This is not the first screwup. First of this month they skipped my order as the new girl didn't know how to make any drinks so was taking orders on sticky notes and passing them back. When I watched the 3 customer behind me walk out with their drinks I finally stepped up. I miss seeing the owner. I understand it is hard to be at your business everyday but maybe she needs to come see what is happening there. Added photos from today's coffee. Truth be told, I will dump into a larger glass here at work as it is so strong without the little water they are supposed to add I go here when I need a morning pick me up. I can get my caffeine fix without the carbs. Love their sugar free options (update they have reduced their sugar free selections) and their bake goods."

"I don't know what I just drank but it was definitely not a latte. I guess stale coffee and hot milk. No micro foam whatsoever. I don't understand how this place is so busy serving such horrible coffee. I recommend going to gotcha instead"

"My Dad loves the chicken salad. We love the no bake cookies as well. Great customer service!"