"We were excited to try Ground House Coffee, but the experience was disappointing. They were out of several menu items, which is understandable. However, the way it was communicated was extremely off-putting. The cashier was rude, avoided eye contact, didn’t apologize, and made us feel like we were inconveniencing her just by being there. We even mentioned the experience to another employee, but it was brushed off rather than acknowledged. A little kindness and accountability go a long way in customer service. Sadly, we won’t be rushing back."

"This place is awesome. I arrived right after riding my bike 10 miles from home and they had bike racks available right outside. The food was amazing and had a great tie to the holidays that are right around the corner. It was very easy to walk in and order and the vibes were absolutely amazing. I will be going back soon! Also this place being in such a cute small town is such a blessing."

"This is a great coffee shop to visit! The food was great. I ordered the egg and chorizo crepe and it turned out to be so good! My parents ordered other dishes but said that the egg and chorizo crepe was the best of the three. There was a line at the beginning but it was not a long wait and after ordering we waited for about 15 minutes before our food came out. I would recommend this place!"

"I visited Groundhouse for the first time last weekend in search of a place to relax and read a book. I enjoyed some hot tea, and the staff were hospitable. Will be going back when I get a chance to try more of their tea and coffee and enjoy the atmosphere. They also have gluten-free baked goods available :)"

"Thank you Groundhouse coffee...and thank you Fiona . I had pre-ordered pecan rolls for Thanksgiving and when I went pick them up there was a mix up with my order .The staff was very helpful to find a solution. The baker (thank you so much) came in just so I could have my order for the next day which was Thanksgiving. Fiona texted that she would personally deliver them to my house that evening.By 7pm I received a text that she was on her way. Outstanding service from beginning to end. And added a 10 dollar gift card for the inconvenience. Amazing 👏. I recommend Groundhouse Coffee in Gardner"