"Went through the drive thru and the woman taking our order did not seem happy we were there. When my husband ordered a cold brew, she asked if we wanted it iced. She did not invite us to "scoot on around." The bacon on our ciabatta sandwiches was limp. Scooters is one of my favorite local chains and this experience made me not want to go back for a long time!"

"I live nearby and frequent this location. Tonight, I had a very poor experience. I ordered an Oreo blender, the same drink I’ve gotten since they released it. But tonight, for some reason there was very little Oreo in the actual drink. I went back thru the drive-thru (I’m familiar with how this drink is supposed to be made since I get it frequently) and politely mentioned I thought the person who made it may have forgotten to put Oreo in it. They offered to remake it, as they should if it’s wrong. At the window, they asked for the first drink back, which again, I was fine with and kindly handed it back. Unfortunately, the worker seemed almost annoyed and the new drink had even LESS Oreo… unbelievable for a drink that cost $8. Very disappointing."

"LOVE their cinnamon rolls & blueberry muffins. My go to drink is the oreo blender with a shot of espresso,its sooo good! My kids get the smoothies and love them too"

"Scooters: I'm giving a 4 star for Scooters as a whole. I actually give Scooters a 5 star because I think they offer better options for us picky people. I love that they have the redbull infused drinks, and their cinnamon rolls are amazing and warm. Taste: I've been here about 5 times, and only one time, my coffee tasted like old milk or cream, possibly. It could have been a weird flavor, but I get my hot coffee made the same way at all coffee places and even here. My fiance hasn't ever had an issue with his drinks. He gets frappes and mochiatos. Service: The customer service here has usually been good. They don't rush me, but I know one of the times I asked if I could have vanilla flavoring in my drink. She plain out just give me a no. It was awkward silence for a second, and then she went on to explain they were out. Customer service wise, it could've been a little friendlier, but maybe they are just learning the way of the world."

"I always have a great experience at this location. TWICE I have messed up and ordered at the wrong one and the employees always assure me it's NO PROBLEM and make my coffee for me anyways! the gentleman at the window was so kind to me and also gave me a duckie! nothing but nice thing to say really about the whole staff!"