"The coffeehouse itself I enjoyed, especially their arrangement of postcards and notecards. My lil kiddo was even kept entertained with the two mini animal puzzles laid out while we were waiting, which was so helpful. However, the service however was absolutely horrible; the lady behind the counter was beyond rude and sarcastic with my husband and I the entire time. He ordered a hazelnut coffee and it had no flavoring, might as well have been a black coffee. She overcharged us on one postcard and I wasn’t bothering with her to fix it or even purchase more after walking around and seeing the amazing Furby postcards unfortunately. We were so excited to ride the trolley for the first time and try a new coffee place downtown since the Shelbyville library had coupons for a free drink there, which was so cool. Just so disappointed we ended our amazing Saturday on such a sour note because of her shitty attitude."

"Decided to visit this coffee shop based on the great reviews, but unfortunately, my experience was plain uncomfortable — unlike anything I’ve had at a café before. We’re not from the area and stopped by while scouting homes for relocation, hoping to take a few work calls. When I asked the woman behind the counter if there were any tables besides the two small ones and the high-top, she responded very curtly, almost as if offended, saying, “We have three.” The tone caught me off guard, but I decided to overlook it and ordered a London Fog, while my boyfriend asked about their macchiato and cortados. When he asked what style of macchiato they served (traditional vs. modern variations), she again seemed irritated and defensively replied that she makes the “traditional” kind. We clarified that we were just hoping for a classic macchiato with minimal milk, and instead of answering directly, she suggested we get a completely different drink — one with whipped cream — in a tone that felt dismissive. She then asked me to repeat my order several times, even though I had already stated it clearly. The whole interaction felt unnecessarily tense. Overall, it was not the warm or welcoming experience we expected based on the reviews."

"Hi, I came by on Monday and you were not open. Seeing announcements for a previous closed day, I deduced that information would be accurate and reliable."

"We visited this coffee shop after I read online about it. The shop is in a great historic location, a corner shop at 6th&Main. The workstation and cash register seemed efficient and appealing with a large-print menu in multicolored chalk. (Two-thumbs-up) Free fast WiFi, THANKS! However the place kind of goes downhill from there; the seating was hodgepodge with uncomfortable yard sale type chairs, stools and wicker. Eclectic can be fun but when a bistro tables legs are 1/2 inch uneven and a piece of wood placed under the guilty leg, it tends toward negligence. Local art on the wall is very cool, however said wall filled with nail & screw holes, not so cool. It seems having a fresh pair of eyes and a little spruce-up money would go along way!"

"MY FAVORITE COFFEE SHOP IN SHELBYVILLE!!!! Love Tori and Angie! Pen is a wonderful owner and supports so many of our community by having a welcoming environment for all walks of life. Come here if you want to meet the locals and talk about anything and everything. On top of that the coffee is fantastic. My go to is an iced caramel macchiato. Check out all the local artwork too."