"OMG! I don't have much to say about this place but Delicious!! Beniets were perfect! Very good customer service!! Reasonable prices! Got to try it!"

"I’m a proud New Orleanian, born and raised in the Uptown area, and today I decided to stop by City Donuts to try their fish breakfast. I had tried their donuts before and was curious about the rest of the menu. Unfortunately, what I experienced this Sunday morning was one of the worst customer service encounters I’ve had in a long time. From the moment I approached the counter, the interaction with the staff — specifically Julio and Dee — was unpleasant. When I politely asked for their names and inquired about the type of fish being served (as I wanted to ensure it was real catfish), Dee became visibly upset and defensive. Instead of simply answering a reasonable question, they refused to give their names and acted as though I was out of line for caring about what I was eating. This is a serious red flag, especially in a city like New Orleans, where many residents have food allergies and where authenticity matters deeply. When I asked to speak with a manager or owner, I was told no one was available — another troubling sign for any business that cares about accountability. Despite the attitude, I still placed my order and requested extra butter on the bread, something that should be a simple courtesy. Instead, I was charged for the extra butter, which is outrageous considering butter typically comes on toast by default. As any local knows, we take our food seriously — especially catfish and bread — and that small upcharge felt like a slap in the face. Then came the food. After waiting over 20 minutes, I received my order only to discover that the fish was not catfish at all. It was clearly swai, a much cheaper substitute. For anyone with dietary restrictions or allergies, this kind of dishonesty is not only misleading — it’s dangerous. On top of that, the food was cold, greasy, and poorly prepared. It was not worth the wait, the price, or the hassle. As someone who is a major content creator in New Orleans, who actively supports and promotes local businesses, I find it disturbing that a business operating in such a historic and culturally rich neighborhood would deliver such an unprofessional and disappointing experience. You never know who is walking into your establishment — and more importantly, you owe your customers honesty and respect. I give this business a 1 out of 5 stars, and I do not recommend City Donuts Uptown to anyone looking for authentic food or respectful service. If you’re going to do business in this city, do it with integrity — or don’t do it at all."

"First time having glazed beignets. They were good and piping hot. Staff was friendly. I was there at 3AM in middle of week, so they must truly be 24 hours. The coffee was lukewarm but not bad. Looks like they also have a full menu. I will definitely be back."

"Absolutely amazing. I bring my kids here and get donuts for my co workers. AD is the best. Great customer service. 🥰. Adding on. On today I did drive thru. Lady at the window snatched my card. I just think she was having a bad day"

"I'm addicted and my DOC (donut of choice) is the chocolate glazed. It was LOVE at first bite. Consistently fresh and delicious, a destination donut worthy of a 10 minute trek from the suburbs. Also noteworthy, their hot plate breakfast selections are AMAZING! Just tried the liver and grits today, finally a replacement for my retired Peppermill (the king is dead, long live the new Breakfast King of NOLA)."