joe
Find Coffee For Coffee Shops About Get the App

What People Are Saying

from Google & Yelp

"We had hot drinks and a butter croissant and sat up front just watching the cats from a distance, which still adds a nice feeling. They have a great selection of books on cats and other nature topics. They will serve hot drinks in real ceramic cups if you ask, a nice feature, and they compost! My one complaint was my extra hot latte was not."

★★★★

"There are 3 separate aspects of this cat cafe (cat lounge, cafe, bookstore) and each requires a separate review. * cat lounge: The core service of this business. I visited at 11:30am, which is not normally an active hour for cats. TL;DR: a lot of thoughts and efforts have been devoted for the wellbeing of the cats and guests, however an over-restrictive guest contact policy has severely limited positive interactions between the cats and guests and has made the cats grown weary of visitors. The cat lounge is an absolutely wonderful place for the cats. Lots of sun-bathing spots, place to rest and hide if grown weary of people, and a variety of stimulating items and environments (high passes, blanket fort, BirdTV) to serve the cats' needs. The lounge is staffed and supervised almost constantly to address any issues should something happen. The place is accommodating to visitors. I was very surprised on how clean and odorless the place was, especially considering the number of cats within. I cannot smell any cat odor, nor can I discover any clumps of loose fur or cat litter anywhere around the place. The staff states that the place is deep-cleaned every morning, and I struggle to find any other explanation that can keep this place much cleaner than an average household with just 1 cat. Staff is very friendly, helpful, and informative. The lounge is a bit small and cramped, and throughout my stay I have to watch myself not getting in other people's way. I think the lack of space stresses the cat a little bit as well, as I find some of the cats staring at other cats for a long time (a somewhat aggressive posture between cats, usually over purrsonal space). I do not observe any other aggressive posturing between cats, though. However, the most disappointing aspect I found about my visit was the attitude of the cats toward visitors. Cats are clean and healthy, albeit a bit sedated. Possibly due to my time of visit, but I believe there is more to that, as I found cats that are silently observing the entire time, and much of the freshly awoken cats won't engage with guests, toys, or any of the other stimuli either (except for a young ginger, who I believe is either Benji or Simon). I attempted to approach the cats with slow blinks and offer my hand for them to smell as a greeting, but much of the cats simply ignored me and won't even twitch their nose to smell me. I observed a guest who pet a cat without cat's approval (possibly out of frustration of the non-engagement as well?), and after a short while the cat erupted with a yell and swiped at the guest. I believe that this indicates the cats have grown tired of the non-stop stream of people and their attempts to engage, and they view us the visitors as nothing but nuisances that frequent their habitat. In the current state, I would not book the cat lounge again, because I was only able to pet a cat for a very limited amount of time, and that the cats do not welcome my presence. I have no prior experience with a cat cafe so I cannot offer much insight beyond my visit. However, I would suggest that the management seek suggestions from people who has experienced other cat cafe. In addition, after taking the cat's daily food intake into account, I suggest that the management provide a ration of cat treats to each guest to offer to the cats. Food is the most important motivator and it would reinforce a positive sentiment toward guest strangers. * cafe: The cafe is decent with a standard offering of drinks and pastry. I ordered an iced matcha latte, a croissant, and a tiramisu, and everything is satisfactory.There is limited seating inside the cafe, plan for a carry out. * bookstore: The bookstore features a curated selection of books on all topics, ranging from cats, to Emily Dickinson, to cats, to Bostonian history, to cats, to cosmology, to cats. The ratio between the font-sizes of authors to titles is generally delightfully low. I picked up the End of Everything (Astrophysically Speaking) by K. Mack, Play with Your Cat by M. Delgato, and You Like it Darker by S. King."

★★★

"All the cats here are super healthy, friendly, and clearly well-loved♡ $40 / hour (includes $10 café credit) easily book online. Totally worth it! Don’t forget to try their cat-shaped macarons! Just a heads-up: no picking up the cats, no flash, and no feeding : )"

★★★★★

"**PLEASE READ BEFORE BOOKING!** I was genuinely looking so forward to visit this cat cafe, as I absolutely love cats and have had great experiences at other cafes in the past. Unfortunately, this visit was extremely disappointing and uncomfortable by far the worst cat cafe experience I’ve had. To begin with, the space is very small and feels overcrowded. Despite the limited room, they allow multiple groups in per session. During our visit, there were around eight people in the area with us, not including staff (with staff there were 13) making it difficult to move around without tripping over items on the floor. For the price we paid ($87 for two people), I expected a much more comfortable and engaging environment. The biggest issue, however, was the staff. From the moment we entered the room we were extremely uncomfortable, it felt like we were being constantly watched by the staff and very unwelcoming.There were around five employees in the room, and instead of just supervising, many of them were actively engaging with the cats playing with them, feeding them treats, and drawing their attention away from the guests (As you can see in the picture below that was only one corner of the area and there was already two employees just in that single corner). At one point, the cats followed the staff into the back room and stayed there, leaving very little interaction for the paying guests. What was most upsetting was being reprimanded by an employee for gently petting a cat I was told the cat had "had enough," even though it appeared completely content and I was being extremely gentle the entire time. The whole experience felt restrictive and frustrating, and honestly, I couldn’t wait to leave. We ended our session early because it just wasn't enjoyable. Overall, this experience was not worth the money or the excitement leading up to it. I’ve been to other cat cafes that offer far more relaxing, respectful, and guest focused interactions with the cats. I wouldn’t recommend this place, there are definitely better options out there if you’re looking for a true cat cafe experience. Sorry for the lengthy review, however, I would like to share my experience while also saving someone money they wish they didn't pay."

"A sanctuary to be remembered! Cutest and most adorable cafe I have ever visited. Cat lovers out there, this is the place what we're looking for :)"

★★★★★

"This place has been on my TODO list for a while and I'm soo very happy I finally made it. I had THE best time with the kittys! We came on a Thursday..."

Michelle C. ★★★★★

Hours

Monday Closed
Tuesday Closed
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 9:00 AM – 5:00 PM

Frequently Asked Questions

What are A Sanctuary Cafe's hours?
A Sanctuary Cafe is located in Boston, Massachusetts. Monday: Closed. Tuesday: Closed. Wednesday: 9:00 AM – 6:00 PM. Thursday: 9:00 AM – 6:00 PM. Friday: 9:00 AM – 6:00 PM. Saturday: 9:00 AM – 5:00 PM. Sunday: 9:00 AM – 5:00 PM.
Where is A Sanctuary Cafe located?
A Sanctuary Cafe is located at 80 Charles St, Boston, MA 02114, United States, Boston, MA. You can get directions using the map above.
Find Coffee For Coffee Shops About Get the App