"I would like to speak with the manager of this location regarding an experience I had at the Roslindale store. I was treated very rudely after requesting a refund for a stale muffin. The staff refused to provide the manager’s contact information and also refused to issue the refund. Instead, they gave me another sandwich after an employee told me they “don’t give separate orders” simply because a customer dislikes something when all I requested was a refund. This experience was extremely disappointing, and I would appreciate the opportunity to discuss it directly with management."

"I got the Iced Mocha w/Cinnamon Toast Crunch. It was tasty, but very creamy/milky. (So if you only like a strong coffee, this may not be for you). They have a huge assortment of flavors to add into your coffee, (if you’re into mixing it up sometimes). The Double Chocolate Muffin was VERY soft, and the chocolate chips tasted like great quality. But the chocolate muffin part itself wasn’t all that amazing in its chocolatey richness or sweetness. I ordered a sausage and cheese sandwich, and selected croissant bread for it. The bread was SUPER soft and fresh. When I’d bite down, the bread would gently press in, and surprisingly didn’t leave many crumbs. The sausage patty was regular, and I was also given a ketchup packet and napkins. I do wish they had Turkey sausage as an option, but I didn’t see it on the menu. And ofcourse a side of something like hashbrowns would be nice too for a breakfast-y place. But overall, I enjoyed my experience, and will be back to try other flavors of the iced mochas for sure! Give them a try!"

"Super friendly staff and tons of flavor options. Love that they don’t ask for tips on the iPad, but rather just charge a bit more. They don’t take Amex, btw. Only a few stools for seating."

"Love the coffee and lime Rickey flavors. Bacon egg and cheese on a croissant is to die for. LOVELY LOVELY staff they always make my day!"

"I was pleasantly surprised to see the big wall of iced coffee flavors. Half of the wall, features mocha style flavors. With so many flavors and such little time, I asked the server for her favorite and what she came out with was absolutely delightful-Nutella with hazelnut. The pastries look like they belong in a window display because of how yummy they look. Definitely go check it out!"