
What People Are Saying
from Google"Close quick and easy they even have their own free parking lot. Smaller store with a great selection of your everyday needs. Great produce, bakery selection , meats and cheeses. Did I mention they have their own free parking lot! They take all the Shaw's coupons. I'm giving four stars because it is a smaller store and don't always have everything your looking for and the lines are long with usually only one or two cashiers are open at a time."
"Good choice, plenty of items to chose from. Have a bakery, a fishmonger, a meat area. Prices are high, as in every star market. Certain items are as expensive as at wholefoods but the cleanliness and service are not as good as wholefoods. This supermarket has parking."
"Selena, a manager at Fenway Star market was courteous, knowledgeable and professional in resolving my issue. I appreciate her going above and beyond to even find the item that was right for me. Thanks, and very appreciated!"
"I wanted to buy fresh lobsters so I was quite disappointed to find out that there was not a fresh seafood stall in this Star Market branch. But otherwise this is a well-organized supermarket with decent amount of food selections. I did not encounter any attitude problems as mentioned by previous customers as I used the self-help pay counter."
"Today I had the worst shopping experience I’ve ever had in the United States at Star Market. We purchased a promotional item, and usually we choose the staffed checkout counter for such purchases to avoid mistakes at self-checkout. However, today there were no employees at any staffed registers, so we had no choice but to use self-checkout. At the register, we did not see the expected discount applied, so we asked an employee working in the self-checkout area (a woman with glasses and curly hair). Her attitude was extremely rude. My partner could not clearly understand what she was saying, but instead of explaining patiently, she spoke to us as if she were holding back anger. Because of her constant rushing, we accidentally missed scanning a bag, and she became visibly angry, telling my partner to “step back” in a harsh tone, without any polite language. Throughout the entire interaction, both my partner and I remained polite, yet she treated us badly. What made it worse was that when interacting with other customers, her tone was noticeably friendlier. This contrast made us wonder if her behavior toward us was influenced by assumptions about our English ability or background, left us feeling particularly unwelcome. This was by far the worst customer service experience I have ever had in the U.S., and it left a very negative impression of Star Market."
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