"Edit:Moving down to one star because i figured id come once more and again; did not get my order right. At least this time they got just a bagel with cream cheese right but this is a cinnamon raisin bagel with plain cream cheese and not the rosemary salt with lemon dill. The staff is friendly and the food is good but every time I’ve ordered JUST a bagel and cream cheese there is always extra stuff added on? Last time there was a giant piece of lettuce and today there’s cucumber, tomato and sprouts?"

"Stopped by for a quick breaky and wasn't disappointed. A quaint space that offers craft coffee, real bagels, and good service. Their tequila sunrise bagel with cream cheese and pico was definitely worth a try. Even the plain bacon, egg, and cheese was a lot better than other places I've been to. A good space to get some work done or just if you're looking for something quick to start off your morning."

"I’ve ordered delivery a few times from Pavement Coffeehouse and the food has been pretty good. There are a lot of vegan options which I really appreciate. This morning I decided to go there and order breakfast to eat inside the place for the first time. I ordered a vegan breakfast sandwich and a bagel and vegan cream cheese. I was super clear about everything being made vegan (which is doable for a lot of their menu) and the cashier understood. The exchange with the cashier was pleasant and I tipped 18% ($3.60). Sadly the breakfast sandwich contained several slices of bacon underneath the vegan cheese and vegan egg. Luckily I noticed the bacon right away, but it is still upsetting to be served a “vegan sandwich” full of bacon. Afterwards I checked the receipt stapled to my bag (see picture) and saw that the sandwich I explicitly ordered to be made fully vegan included all of the vegan substitutions PLUS bacon. I don’t think the expectation is that the customer has to order the vegan version of the sandwich (which is literally on the menu) and also specify no bacon to actually get the vegan version of the sandwich. Now I love bagels with a thick smear of cream cheese. That’s what anyone should be served when they’re paying premium prices for a bagel with specialty cream cheese. The bagel with vegan cream cheese (diablo tofu) that I was served was practically barren (see pictures). I understand vegan cream cheese can melt a bit depending on the ingredients, but even that can’t explain what was going on here. I thought the bagel was totally empty and plain until I opened it up. It looked like someone just cleaned their knife off on my bagel. I took a bite and it was just all bread. I asked the cashier for some extra vegan cream cheese and he was very understanding after seeing the bagel - he gave me a couple-ounce container full of the vegan cream cheese right away. I felt like a jerk and I probably wouldn’t have said anything if it wasn’t for the bacon situation adding to my frustration. Ultimately I did enjoy that bagel after I went back and spoke to someone, but overall that was a disappointing experience. It was very busy so I’m sure it was very chaotic in the moment on their end. However, orders with vegan/vegetarian/dietary specifications should be handled with care from start to finish - especially for an establishment with “vegan” and “vegan option” plastered all over their menu."

"I have been hearing a lot about pavement coffeehouse so when I saw that one was close by I had to check them out, here is why liked it: The shop is inviting and I dig the industrial feel. Merging these two design elements together made me feel like I was back in Philadelphia. It's just a relaxing and enjoyable space to be in. The coffee is really good! It took a little time for me to get it but overall the experience was just fine. Coffee was worth the wait. The staff was friendly and kept in communication about the orders. Even though things took a little longer I knew I was not forgotten about. Overall this place is great, check out the photos to get an idea of the space. Highly recommended."

"As a local who has been supporting Pavement since they first opened, I was really disappointed today. After waiting over 20 minutes for our order, several people who came in after us got their food first. When I asked about it, the cashier just said, “That’s cool,” which made it worse. We ultimately asked for a refund and left. It’s clear the team needs much better training on both order management and basic customer service. Sadly, after years of being a loyal customer, I won’t be returning."