"Loved the Harvard Square Bagel Sandwich and the stuffed strawberry waffle. They were super nice about customizing the waffle with some extra chocolate and the Bollywood music on Sundays is fun! The service is great, friendly, and fast! Would highly highly recommend."

"Really massive menu here (many black boards with pretty writing and everything from vegan cream cheese to gluten free bagels). Also, they have my favorite iced tea: Harney & Sons! The bagels are okay. Not my favorite, but not bad. I was sad that the waffles are not stuffed. They have fruit or whatever you ordered in the batter, and they have the toppings on top, but you don’t cut into them and find filling oozing out (or if you’re supposed to, the person who made mine didn’t make them right). I was sad because $13.95 was expensive for the unimpressive waffle I received. It wasn’t bad, just not stuffed as advertised. BUT everyone was kind and the atmosphere is relaxed and the food was decent. I also love that it wasn’t super busy. It was calm enough to rest. There’s also some parking on the streets around the cafe."

"Hands down one of the best vegan breakfast sandwiches in the city. Solid vegan sausage and super soft chewy onion bagel. Great vegan cream cheese spread and the sauteed onions and crushed peppers were just icing on the cake. I got a cold brew iced with oat milk and sugar. Sweetened perfectly and they give you an awesome 23 oz cup. Perfect little atmosphere inside and the guys at the counter are friendly and personable. Highly recommend to anyone searching for vegan or non vegan food!"

"My visits to Brooklyn Bagel Factory have consistently been delightful. The array of bagel flavors they offer is both extensive and enticing, ensuring there's always something to suit every taste. Despite a couple of instances where my order was not quite right, the quality of the bagels has never disappointed – they manage to maintain a high standard. What sets this place apart is their exceptional coffee. In my opinion, it's the best in town, boasting a rich flavor that complements the bagels perfectly. However, it's worth noting that the service, while efficient, lacks a certain friendliness. The staff might not be overly warm, but there's a straightforward charm to their no-nonsense approach. Despite occasional hiccups in my orders and the service not being overly personable, I find myself returning for the consistently good bagels and that unbeatable cup of coffee. If you can overlook the lack of a super-friendly atmosphere, Brooklyn Bagel Factory remains a reliable choice for a satisfying bagel experience."

"I had a wonderful experience when I visited and The variety of bagels is impressive, with classic flavors and unique options that cater to every taste. I tried the everything bagel with their homemade cream cheese, and it was a perfect combination of flavors and texture—crispy on the outside and chewy on the inside. The staff was friendly and welcoming, making the experience even better. The shop itself has a cozy vibe, perfect for enjoying a bagel with a cup of coffee. Plus, their freshly baked bagels are simply unmatched. If you’re in the area, do yourself"