"12/25: This place is amazing. Stop and shop pissed me off w my pick up order. Told them to refund my $400 and went right across the street. The smell of this place just took the aggravation completely away. Thank y'all! They always do me right and it's cool if you do not know Spanish lol"

"Jelly restaurant usted to be good. I have good memories getting a order of fritura and it was good. Not anymore. The last two times I've been there has been disappointing. I would not go there anymore. and I don't recommend neither the fried beef or chicharones, tostones were cold. My friend and I. we both got chicharrones yesterday and I was pretty disappointed; what I got was a lot of grease that I couldn't even eat. just a couple pieces that were eatable the rest I put it on the trash. Unfortunately this is a place that I will take out of my list for chicharrones and tostones opocion."

"Their rice is always extremely burnt. On more than several occasions, I’ve biked home with some food only to discover that the rice was extremely burnt and completely inedible. It’s a shame because the rice actually tastes decent from here when it’s not burnt, but their quality control is absolutely horrendous. Maybe they’ve improved since then, but this happened to me so many times that I gave up on coming here entirely"

"Tells use to be so good I bought the plate with stew chicken rice and plantains and I did NOT receive my plantains after paying 30$ for the food and delivery on uber eats and the chicken and stuff taste burnt smh im so mad because they use to be so good I recommend el dugout"

"I had a terrible experience with this restaurant. First, they sent me only part of my order through Grubhub, which was incredibly disappointing. When I called to inquire, I was shocked by how I was treated. The woman on the phone laughed and hung up on me, and when I tried again an hour later, another staff membe, a man, actually mocked my concern to a colleague, and both laughed before hanging up again. It was incredibly disrespectful and unprofessional. To make matters worse, the food I did receive was over-salted and overwhelmingly seasoned, making it nearly inedible. After all the time, frustration, and back-and-forth with support, the quality simply wasn’t worth it. I’m still working with Grubhub to resolve this, but I sincerely hope they take note of this business’s behavior. Restaurants that treat customers this way and deliver subpar food do not deserve to thrive. Avoid this place at all costs."