"I frequent the Amherst location but when I do come here, the drinks are not the same in quality and the service not the best. The tea is usually bitter which makes me think it’s over brewed, and there usually isn’t enough boba added. But the tapioca is well cooked, squishy and good."

"The doordash for LimeRed Northampton needs to be FIXED!! I was wondering why there isn't a sweet option and thought the drink would have regular sweetness (100%). The boba I ordered tasted HORRIBLE and very bitter probably from the lack of sweetness and/or too much jasmine tea for the base making it super bitter. Wasted my money!!"

"Red headed girl took my order, got it wrong and then asked me if I really did order what I did. Afterwards, she made everyone else in the store a drink and re-made mine last. I was polite the whole time, so im not sure if its a sexism issue or what......"

"girl working there was mean and told me that i couldn’t get cream cheese cap on a fruity drink and refused to make it like that like girl? be for real, other boba shops make it liek that"

"Slow to get my order, but worth the wait. Might be the best bubble tea shop in town. The assam milk tea was delicious."