"Lily and Vinny at Gong Cha Davis Square were fantastic. We ordered a Taro milk tea and a passionfruit yoghurt slush, both were delicious. Great service, friendly energy, and perfectly made drinks."

"Gong Cha in Davis Square is usually a favorite of mine, but this time, they really dropped the ball. I ordered a Taro Milk Tea with pearls for delivery, and when it arrived—no pearls. Honestly, that’s half the fun of the drink! The pearls are what make bubble tea special, adding that chewy texture to balance the creamy, sweet taro flavor. Without them, it just felt incomplete. What made it worse was that this was a delivery order. If I were in the store, it would’ve been an easy fix, but when it’s delivered, you’re kind of stuck. I had already paid for the drink, plus the delivery fee and tip, so it’s frustrating when the order isn’t right. You expect everything to be double-checked before it goes out, especially since you don’t have the chance to fix it on the spot. Don’t get me wrong—Gong Cha’s drinks are usually great, and I’ve never had a problem before. But this experience made me think twice. I didn’t want to go through the hassle of calling the store, explaining the issue, and figuring out if I could even get a replacement or refund. It just left me feeling a little let down. I’ll probably order from them again because I love their drinks, but I really hope they’re more careful next time. Delivery orders especially need to be spot-on, because fixing mistakes isn’t easy when the customer’s at home."

"Had many delicious drinks here, and it is conveniently close to my house.the staff is always friendly, and make drinks quickly."

"My coworker recommended this place. I absolutely love the passion fruit green tea! I go there very often to get it. It’s refreshing and delicious! Charlotte was the barista the first time I went. She was very helpful, patient and informative. I had many questions and she was so good to me! Charlotte is so kind and always smiling every time I come in. I highly recommend this place! Always a great experience. 10/10"

"Tea is great and service was super friendly and helpful. I love the star boba; they are cute and have a nice fruity flavor. There are comfy spots to sit and they also have wifi!"