"We love Bean Counter. My husband and I both went to WPI and Bean Counter was always a special treat during our years there. This past fall we got married and from the start of planning I knew that I wanted our cake to come from Bean Counter. We did side by side taste tests with some other well rated bakeries but Bean Counter came out on top. We were surprised how many cakes are dry or have an off flavor, but Bean Counter’s cake is perfect and flavorful. Their buttercream frosting is my absolute favorite as it is particularly creamy. Rather than a traditional wedding cake, we opted for one of their standard decorated cakes with a beautiful floral pattern that perfectly matched our aesthetic and a sheet cake with photos of the two of us. Both came out amazing and I can’t wait to enjoy the second tier of our cake on our anniversary!"

"Friendly and fast service and a great variety of treats. The massive cookie sandwiches were $7.50 each and the cookie dough bars were $5. I did trip on the rug coming in. Thankfully ankle was only mildly tweaked, but I moved it and brought it to the attention of the staff. It is not flat. Needs addressed. I have Ehlers Danlos syndrome which makes my joints loose so it’s kind of my worst fear to enter a place with a rug that isn’t flat and get hurt right away and it happened today."

"Wide selection of quality bakery, coffee and tea. Indoor and outdoor seating (though the outdoor is not protected from the sun). Their other store on Highland St. is closer to my house; but this location has a much larger bakery offering. Also, plenty of free parking at this location. Everything is consistently good at both locations (quality of food, service and cafe environment). See other reviewer comments regarding catering and other specific services that are offered."

"Awesome little bakery. Products all look perfect, and they are really good. Have been enjoying the berry lemonade cheesecake, chocolate mousse bomb, and the chocolate chip cookie dough bar with cannoli frosting. Everything has been delicious. Been here 3 times since I found it last week."

"This hurts to write. I normally visit during the week and everyone is so happy and the tiramisu latte is on point, as well as a lot of the baked goods(they even have gluten free that I love), but today was ROUGH. Everyone minus the girl making the coffee seemed like it was the last place they wanted to be, and hey listen, I get being out of cups, but if you don’t have large in anything, put a sign on the door maybe, or communicate to customers better then me trying to order my coffee in a large to be told it only comes in small, to then get mad at the person I am with because he also tried to order a large and you huff and say “we don’t have large”, without explaining if maybe you have medium or other options. Customer service is what will keep your guests coming back or drive them away. So, I have my adorable coffee made by the only pleasant person there today, I didn’t buy any food because I was disgusted with the attitude of the cashier, and I will only be visiting during the week if at all moving forward."