"Locally run, organic, sustainable and ethically sourced chocolate shop that specializes in Maine-themed flavors and designs. They offer multiple flavors of bonbons for individual or gift box purchase, as well as many different varieties of fudge, chocolate, and coffee bar drinks. Glad we stopped in, a great find!"

"Such a fun place. Chocolate is delicious and fresh! I wish they would do tours while the chocolate is in motion. I know there would be some hoops to jump with the local health department, but it’s an increase in revenue and something to do in the city. We arrived on the cruise ship and would have easily paid to do a tour."

"I’ve been to this place twice and both times were very pleasant. The workers are always nice and pleasant. This place has been around since I was a kid and everyone talks highly of this place and I see why. Right now they got mini chocolates and they are sooo good. The also serve hot coco and so on"

"We first discovered Bixby at The Fresh Market in Florida several years ago and fell in love with their chocolate. Unfortunately, The Fresh Market no longer carries their products, so we placed our first order online approximately a year ago. We received a discount on the shipping and the chocolate arrived without any damage. On December 29th, we placed another order and requested the same discount for the shipping (since Bixby charges $35, considerably more than we have paid for shipping fine chocolate in the past). I was told over the phone that the chocolate would arrive in three days. Kate, the owner, more or less confirmed this (see the snapshot with her reply to a previous shipping date I considered). I waited for a cooler stretch of weather and timed my order accordingly. After my order was shipped, I received a notification from the UPS with a tracking number. The UPS tracking information noted that the shipping label was created on Monday, December 29 and the shipment was scheduled to be delivered on January 6. So, contrary to what I was told, it took 8 days, including a weekend. I intentionally ordered the chocolate on a Monday so that it would arrive before the weekend (before the temperatures went back up). On the day it arrived, it was 79°. We received it at approximately 3:00 in the afternoon, so it sat in the UPS truck most of the day (see the snapshot). The chocolate was warm and soft when it arrived. Kate promised to refund the purchase if there was a problem (see the snapshot); however, I only received a small fraction of the total I paid. I never plan to order from Bixby again after this, since Kate did not keep her word."

"I've ordered chocolate from them about 5 times now. Timely communication and delivery and the bars arrive in perfect condition. Excellent flavor and ingredients. More than happy to support a small business putting care like this into their products!"