"Dirty dirty dirty. Looks like the place hasn't seen a deep cleaning in months. There was coffee dripping everywhere behind the counter the employees just walk past daily without cleaning up. How can you be paid on staff and not deal with the mess like that around you. Staff was surfing phone doing nothing. Lobby had tons of crust, dripping, and trash on the floor. You could see fingerprints and smudges on everything. On top of that they charged over $8 for a latte. More expensive then a Starbucks, dressed like one, but disgusting inside. The snacks looked terrible too. Prepacked comes in frozen crap, left in its wrapper full of preservatives. Lots of trash built up on counters, corners, etc. They were about to close their defense, however the dirtyness, staining, and drippings in lobby and behind the counter didn't happen in one day. It's been weeks of neglect to get that disgusting, look at the corners where they meet the floor. I Don't recommend going here."

"Cozy Coffee Spot at The Maine Mall and a great pit stop for a flavorful coffee. The drinks are tasty, the staff is friendly, and it’s a nice break from shopping to unwind. We tried the Chai and iced butter toffee, both are so good!"

"The service here is amazing! They aim to make sure you are happy with what you get! Our #1 coffee stop every time we visit!"

"It was my first time ever coming in and I asked for a chiller and he said coffee or no coffee and when I didn’t understand the question he laughed at me and said “how is that so hard for you to understand I’m asking if you want coffee or no coffee”. He then asked me if I had ever had coffee before and when I told him i work at a Dunkin he asked me to come help him make the drink. Very rude. And I no longer want to get drinks there now. I work for another store in the mall and am here several days a week so this is very sad for me. When I was walking off with no smile on my face since he made me very uncomfortable, he continued to try and say things to me and said “nice, nice keep doing that” and something else I could not understand.. I didn’t get his name but he seemed to be older and Indian."

"Absolutely wonderful place to go, they have a large variety of food and so far from ehat I've tried its all delicious, the staff are incredibly friendly whether you prefer a good conversation while waiting for food or you prefer a more 'scroll on your phone because you're socially awkward' kinda thing they're incredibly accommodating, plus their location is perfect for anyone not wanting to deal with the overcrowded food court but still want to grab something to nosh on"