"Great local coffee shop in the heart of downtown Grand Rapids. I tried the dirty chai latte and it was fantastic! There was plenty of seating on a Saturday morning but it filled up fast around 10am. Lots of great coffee and pastry options."

"My mom and I visited this Madcap location on a Wednesday morning and it was lovely! I wasn't too busy and we were able to find a table easily. The staff were friendly and efficient with our order. I got an iced mocha that was the perfect balance of chocolate and espresso. My mom got a chocolate chip cookie that she really enjoyed. I loved all the plants that this location has as well, it really made the place feel homey! Great spot in Grand Rapids!"

"Every morning while visiting Grand Rapids, I start my day with your coffee. The staff here are always friendly and knowledgeable. I truly enjoy the thoughtful conversations — about everything and nothing — that make this place special. Thank you for keeping local business strong!"

"This is honestly the best coffee I have ever tasted. I am pretty picky when it comes to my lattes, especially my iced mochas (which is my go-to order at any place). I always look for a mocha that is rich in flavor, creamy, and not watered down by ice or too much milk. I don't want straight chocolate syrup, but I also don't want straight espresso taste. This mocha is the perfect balance of a rich flavor profile & super creamy with some foam at the top. I don't know how else to describe the flavor but perfect. I would 100% go back again whenever I am nearby. The staff were pretty friendly but it was also really busy, so I was in & out. The environment was busy but not overwhelming. A lot of people were there for meetings, work, socializing, etc. 10/10 would recommend, and no, I'm not getting paid to say this. I'm genuinely having the best day because of this mocha. I also never leave reviews but I just had to."

"I think I’ve found my favorite coffee shop! I’m in from out of town staying around the corner. Searched for a local coffee shop and found Madcap. Loved everything about this shop! The person at the counter took the time to converse which I always appreciate. There is some limited outside seating which was nice. Plenty of inside table and counter seating. A great place to sit with family/friends to converse, or to sit and get some work done. Open and comfortable space with a minimalist approach to decor. Let’s the coffee equipment shine! Also, take the time to look at the decor remnants at the top of the back/brick wall. Beautiful! Oh, and the latte was terrific!! They roast their beans locally!! Pastry assortment was not huge, but tasted great and displayed well."