"20250706 Wow! Employees are so friendly and polite! I ordered a chicken cashew salad hoping my pup will eat the chicken. She's not interested. The salad was ok. I wouldn't get it again because the lettuce reminds me of bagged salad from the store, and the chicken felt and tasted processed. I ordered a cod sandwich, and told the cashier that I just wanted the fish and thry can skip the bread. He asked if I want to get just the fish instead of the sandwich. I didn’t know that was an option since this us my first time at a Culver's. It was so nice if him to suggest. I should have eaten the fish right away instead if checking in the hotel and unpacking first. The fish already got cold amd it wasn't crispy anymore. It was still good. I love that Culver's appeared to love farmers 🥰."

"The food is one of the good things about this location, when you can actually get it. The employees, they are very polite, understanding and deserve raises, and I understand very well how stressed they feel when there is no encouraged communication within the service. The problem I can see, and from whom it is being caused, is the managment. They are not suited for their positions. They should never be yelling at the employees for any reason, unless they don't want good morale. The complete lack of self awareness is very obvious. In my experience as a leader, the problem is always what I failed to forsee, or what I failed to understand, never what my subordinates did. These employees DESERVE BETTER from people with such level of responsibility. Do better!"

"11.16.2025: around 7pm, I went through the drive thru at this Culver’s. I’m a T1D and my blood sugar was trending down so I needed carbs before driving 20 minutes to get home. I was blessedly with the sweetest, most helpful person on the intercom. I gave my order and she recommended making it a kids meal which was absolutely the right choice! I wish I’d gotten her name because I’d love to give her the credit she deserves. Her kindness and thoughtfulness truly made my entire night better. I know how exhausting customer service can be, I just want to say thank you for her help tonight"

"Last couple of drive through trips they forgot to put stuff in the bag so I’ve had to flag someone down and wait, one time the guy forgot he was getting my missing food and I had to flag someone else down, and what they finally brought me was a burnt. But this last visit I ordered the 4 piece chicken fingers (no combo) without realizing the price had gone up. Almost $10 for just the four pieces which are chicken nuggets not whole breast meat."

"Absolutely terrible service as of late. The most recent time (11-21-25) was an absolute dumpster fire of service. They prioritize drive thru customers over dine in, so I hope you don't feel like eating in there. We waited nearly an hour for food while car after car ordered and was served. Only after calling the store to ask what was happening from inside (because it was impossible to get anyone's attention at the registers) did the food finally get brought out. People at tables everywhere were looking at each other hungry and wondering where their food was. Kids were screaming and crying throughout the dining room. All while car after car in the drive thru ordered and left. This was not an isolated incident. This is the new normal here. After all the time wasted waiting and dealing with the nightmare experience I got an "I'm sorry". This restaurant doesn't want to correct any of it and until it's fixed, doesn't deserve your money or patronage."