"This place definitely deserves five stars, and it’s mainly because of how they handled things when the night didn’t go perfectly. They were absolutely slammed when we came in — it was Parents Weekend, plus the Western Michigan game, so the place was packed. The kitchen was backed up, everything came out late, and out of the three pizzas we ordered, one of them arrived room temp instead of hot. Normally that would’ve been pretty frustrating, but the way the staff handled it completely changed the experience. Our server, Jack, was outstanding. Even under pressure he stayed friendly, attentive, and on top of things. Honestly one of the best servers I’ve had in a long time. The manager also came by to apologize personally, explained that this isn’t their usual standard, and offered to make it right. They comped one pizza completely and even gave us a discount on the rest of the bill. That kind of accountability goes a long way. The food itself was really good — great flavors, high-quality ingredients — and the vibe in the restaurant is super lively. Considering how busy it was, I can totally see how the delays happened, and I appreciate that the team owned up to it and made sure we left happy. At the end of the day, mistakes happen, but the way they handled it showed a lot of professionalism and care for their customers. That’s why it’s still a full five stars from me."

"1st time here. Ordered two piazzas and they tasted amazing! Both have become our favorites. We had the pickled pizza & Hawaiian-ish"

"Extremely happy with our experience here! This is the second year in a row we have brought a large party (40-50 people) and the service, food, prices, everything has been stellar. We worked with Eli this time and he was extraordinary! Attentive and thorough. The wait staff handled everything seamlessly. Even providing us with individual checks across several tables including our children’s orders. Everyone said the food was delicious. We have large team dinners often and it’s very difficult to find a place that will accommodate groups like us and I couldn’t be happier! All I had to do was call ahead to reserve tables and they managed it perfectly from there. No up-charge for a special room or anything. Thank you!!!"

"We went as a large group and we had very good service and the food was great. Our server let us take our time to see each other but was also great at checking in with us incase we needed anything. It is on the more spendy side of things but the portions were very generous and the flavors were fantastic! I can't speak to how fast service is, as I said before, we were in a larger party and were given more time for socializing. I can say there were smaller tables near by us with couples that were sat after us but were also served food before us, in what I would consider, a very reasonable time. It was a very good experience."

"I love nachos, but I’m usually left disappointed — not this time. These were loaded with great chicken and plenty of toppings. Honestly, the small was big enough to be a full meal. My wife ordered the Reuben, and it was excellent — high-quality ingredients and the bread was perfectly cooked. I tried the pizza pot pie and wow… I was not expecting it to be that good. Absolutely amazing. Even though they were slammed with the chili cookout crowd, everyone was friendly and smiling. Jackson was our server and did an awesome job with recommendations, refills, and checking in on us. Great job to the whole team!"