"I go to Water Street Coffee Joint almost every day, and the Downtown location is by far my favorite — mostly because of the manager, Nate Kulinski. Nate has a way of making you feel genuinely cared for. He double-checks details, remembers preferences, and creates this quiet feeling that what you want actually matters. Because of him, there’s a sense that the whole place is built around kindness and attention. I don’t feel that same atmosphere at other locations, and I’m sure a big part of this is his leadership. So, Nate — thank you. You’ve turned this café into a little daily refuge. I also want to say thank you to all the baristas here. You’re wonderful — friendly, patient, and consistent. You’re a big part of why I keep coming back. If I could wish for one thing, it would be more healthy food options — less overcooked, more light and fresh, and something for those of us who keep an eye on calories. There used to be an amazing sandwich with turkey, cranberry sauce, and rye bread that I really loved, and I was sad to see it go. It would be great to have something like that again. Overall, this is a beautiful café with a special atmosphere. Thank you to everyone at the Downtown Water Street team — you make my everyday life a little warmer."

"Went to this Coffee shop the other day. Was really surprised to see that it's a really cozy nice place for some coffee and snacks. The Coffee was nice and the place is clean and tidy. Social distancing measures are being put to good measure as well Our Server Ariana provided us with great customer service. Would love to visit this place again soon. Only issue is that there is very limited parking space."

"The best Coffee in Kalamazoo. Try the Sleeping Bear Mocha or Mocha Del Sol both are amazing! The place is clean and comfortable! Staff is very friendly and helpful! The food is perfect !"

"Very friendly staff and cozy interior are a plus. Water Street also offers a wide assortment of eats. I didn't get to try any on this stop, but they looked delicious. But this is a Coffee Joint right? I thought their coffee was fine, but nothing special. WSCJ is a nice place to go, but I don't think they earned those ratings based on the coffee. All in all I would definitely go back. Especially to try some of those eats!"

"I was in search of the perfect Monte Cristo, and these guys nailed it"