"Came in and ordered coffee for my crew today(big order) and the folks here were so friendly and all smiles! It was so great to experience such a welcoming and happy atmosphere, I hope y'all know you really made my day brighter! Great work!"

"I bought Two ham and cheese egg plain Bragel with Extra cream cheese and one large salted Mocha caramel and it's a relaxing place To sit inside Today I spend $26.92"

"The two Biggby coffee shops we have in Traverse City, this one is my favorite. More times then not my coffee stays pretty consistent. The rewards are a good insensitive to keep coming back. I have order over the phone before and it was ready and hot when I got there."

"My first time in and I loved it! I have to wait to get my nails done across the parking lot and decided to come in here to wait and Amber and her crew were absolutely amazing, thank you guys so much for the great customer service!"

"I go to lots of Biggbys, and this one checks all the boxes: friendly staff, open space, variety of seating (tables, counter stools, comfy chairs), gorgeous fireplace. The flatscreen was also large and ON. Standard quality coffee for the chain."