"This is my second time trying this place out, and I can admit, my first experience was not the best, but after today, I had such a great time here. The employee, Ayah, was seriously the sweetest girl ever. She made us feel so comfortable and welcomed. I loved her presence. The owner, Daif, was very quick to reach out to me after I left a negative review regarding a bad experience, and it shows how determined he is to make his customers feel heard. That is very professional and a great trait to have as an owner. I asked Ayah for recommendations regarding their drinks, and she told me that the Utopia latte was one of their most popular drinks. I can see why. I got it hot, and it was very delicious. The taste of cinnamon with a perfect amount of sweetness made me feel at ease. It was perfect for this weather. I also tried this adorable dessert. I do not know the name of it, but it is pictured below. A cute little teddy bear with mousse on the inside. Most likely vanilla. Very delicious and sweet. We loved it. My sisters and I had a wonderful experience here. The atmosphere is clean, cute, and quaint. The service was also fantastic and up to my standards. I am glad to have given this place another chance. I would definitely recommend this place to those looking for a nice cafe in the Troy area."

"A Hidden Gem for Coffee Lovers! The coffee itself is exceptional. Utopia delivers quality and flavor in every cup. Their beans are clearly sourced with care, and you can taste the difference!!! I especially love their signature roast — smooth, bold, and perfectly balanced. The space is modern, making it a great spot to work, catch up with friends. Highly recommend!"

"It’s been here about 9 months. Looks quite sterile in here. Gilded with gold accents. Ordered a cookie butter latte with oat milk ($0.75) and a spicy mango lemonade less the spice refresher. $15.64 The table we are seated at is wobbly. The cookie butter latte tastes like Bischoff cookie. The flooring looks rough in here. May need something more durable, gives it a run down look with the white and gold. Funny how you notice random things when your order falls short of what you expect. The refresher is so-so, tastes like mango syrup. Two odd little red stemmed items at the bottom of my drink, along with some white chunk of something too. Quite off-putting. Need darker to go containers, so you can’t see all of the strange items in it. The staffer went to the back, had to wait for new costumers come for him to come back out. He mentioned the red stringy stuff is likely from a fruit puree he adds to the drink. There are still a couple of mis-placed colored floaties in the second attempt. No point in fixing what isn’t possible. Second one still tastes like syrup. Their bathroom is out of order. Good thing it’s most a gram and go and neither of us has to go at all. Note: Stick to the coffees here."

"Had a fantastic chai tea latte here, while my partner had the bananas foster latte. Both were delicious and the space was clean and relaxing with quiet music and a cafe table."

"Fast, friendly,and helpful service. Great iced honey lavender latte (with house made syrups!) , milk options, good ice to bev ratio which can be tricky at smaller coffee shops. Two different staff checked on if our drinks were correct and yummy. I’m a big fan!"