"Yesterday, I visited Great Harvest for the first time, as recommended by a friend. I bought two loaves of bread to take home. The sourdough bread was freshly made and arrived warm and delicious. I absolutely loved it! The place is simple and give us a cozy old school bakery vibe. The staff seemed busy, and there weren’t many of them. I had to wait a few minutes, but that was perfectly fine. Overall, I had a great experience."

"My neighbor just brought us a loaf of the cranberry bread!! I had to ask her where she got it because it was AMAZING!!! As soon as we opened the bag the smell was heavenly!!! The bread was absolutely delicious!!! If we lived closer we’d definitely be loyal customers ❤️"

"I've been visiting this Great Harvest every so often for the past 3-4 years and each time it seems to go downhill in terms of quality and service. Last year we got a loaf of bread that started molding within two days. Was also in recently and it seems like the staff is not trained--they all operate as if it is their first day both with customer service and making sandwiches. Staff seems lazy and it took 20 min to get two simple sandwiches. Sandwiches were smashed and greasy and some ingredients tasted old. I recommend being more thorough in your hiring process to employ people who can at least make a sandwich in a reasonable amount of time. The owner needs to work with their employees to make sure they aren't cutting corners."

"Where do I even start? First, the service was terrible. No one looked up for quite a bit when we walked in or made effort to acknowledge we were present. Should have been a clue to just leave. It took forever to get three sandwiches. Nearly 20 mins and we were the only people even there. Another gentleman then came in and stood at the counter for 10+ mins before anyone offered to check him out for his bread and cookies and there were 3-4 employees working. Lastly, the sandwiches were truly inedible. We had to throw most of them away. My bread tasted almost moldy and I couldn’t eat it. It literally tasted rotten somehow and the turkey inside wasn’t much better. My son’s bacon was barely cooked. My husband’s wasn’t made correctly and his meat also seemed uncooked. I have felt physically ill since eating there. $42 to have terrible service and feel sick. It feels terrible to waste money and food in this economy but it was unbearable. We won’t be back."

"What in the world happened to this place? The customer service is abysmal. We walked in and nobody acknowledged us even after standing at the counter for several minutes. I asked if they had any cinnamon rolls and the guy behind the counter just shook his head. SHOOK HIS HEAD! Couldn’t even say the word no out loud? Not a single staff member uttered one word to us. I’m still shocked."