"I have visited this Dunn Brothers Coffee location twice and unfortunately had a disappointing interaction both times. On each visit, I dealt with the same staff member while ordering a mocha, and on both instances she appeared to make assumptions rather than listening to what I was trying to do. I was attempting to redeem promotions through the Dunn Brothers mobile app. The first visit involved the complimentary drink offer for new app users, and the second visit involved the three dollar discount promotion. Instead of addressing those offers, the staff member repeatedly redirected the interaction toward earning loyalty points through receipt scanning, which was not relevant to the promotions I was trying to use. After I was finally able to state that I wanted to use the three dollar discount, she asked to scan my phone. However, instead of allowing me to present it, she took my phone out of my reach and tapped through the screen herself. This made me very uncomfortable and felt inappropriate. The manner in which the interaction was handled felt dismissive and condescending, and it created unnecessary confusion. During my first visit, I ended up paying full price despite the promotion being active. During my second visit, the discount was initially dismissed before I had the opportunity to fully explain. I choose Dunn Brothers Coffee intentionally and appreciate the brand, but these interactions left me feeling unwelcome and undervalued as a customer. A more attentive, respectful, and professional approach would have meaningfully improved the situation."

"I had the ultimate club sandwich and it was delicious. For anyone doing remote work, this is a great place to work at. The Internet is fast and most of the tables have charging outlets."

"A spacious location on the lower floor of an office building, catering to local businesses and traffic from Hwy 7. It has a conveniently placed drive-by through window on the west side of the building Plenty of counter and table seating, the trade mark roaster, and a wine bar. This location also sports an intimate meeting space for up to 10 people with an erasable board. It is a very clean modern location with a pastry and juice case."

"I found this place a little intimidating on my first visit because I was there for coffee but the menu was very much focused on their food items, so it was hard to see all the coffee offerings without resorting to looking at their online menu. However, the drink I had was good and the place itself is nice. I’ll be back again."

"This is a great location and I appreciate they have a private room to reserve for meetings if you call in advance. I found the staff to be incredibly friendly and kind. Thank you!"