"UPDATE: Changing my 2 star review to 1 star. Although I appreciate the owner responding to my review, he has not responded to my email I took the time to send them, and he still has not offered any resolution to receiving old/bad guacamole and no egg which I had paid extra for. Apparently, I am still expected to pay for an item I never received. I would have rather had a response to my email and work towards some sort of resolution, but instead, I received some generic response from the owner. I would perhaps expect that from a shift supervisor, but not from the owner. I went without dinner that evening after spending $30, because the enchiladas ended up containing an item I could not consume. Unfortunately, I am finding the management to be worse than the food by not displaying any urgency, understanding, nor resolution to a negative experience. I DO NOT RECOMMEND! I just picked up my food from Giliberto's in Rochester, MN and was excited and ready to relax. However, I opened my chips with guacamole and cheese, and the cheese is just shredded cheese blend not melted with grayish green guacamole thrown all over the chips. The image for the chips with guacamole and cheese when ordering online, shows cheese dip, and fresh guacamole on the side in containers. I ordered it in hopes of receiving fresh guacamole and cheese dip both on the side, as shown in the online image. It is an $8 item! I was planning to eat it later, but it doesn't taste fresh and it will get all soggy with old guacamole all over the chips. I will not be eating it at all. I had also paid extra for an egg on my enchiladas. I even commented "over medium egg on top please." However, there is no egg at all. Not a huge deal, the enchiladas look good but I did pay an extra $1.55 for an egg I didn't receive. The rice pudding is a HUGE PORTION and looks delicious, so thank you! A disappointing first experience here, unfortunately."

"Gilberto's is legit as it gets. Authenticity at the core values of this restaurant and hospitality is at the heart of their culture. I appreciate the absolute highest quality of ingredients in the cuisine, and business model here."

"The food is ALWAYS amazing here! The loaded nachos looked picture perfect, the birria burrito was juicy and flavorful, the kids quesodillas and fries were tasty! I've been here now 3 times and have not been disappointed yet. And the fact that they're 24 hours just makes this so much more available with my families hectic schedule."

"The guys working here are the best! We had the best quesadilla EVER, the 1st time we were there.. It was so good we drove back & tipped them $5 & told em how good it was. Their marinated chicken is phenomenal!! Their guacamole is fresh, simple & delicious! They are always smiling & honestly every time we go there they brighten my day with their gratitude & appreciation. I absolutely love this place!!"

"Maybe it’s because I had high hopes, I love Mexican, but this was a let down. let’s start with chips and salsa. They have no free chips and salsa…that’s fine. But paying 9 dollars for guacamole from a bag on cold chips with some sprinkle cheese…COME ON. The green chili pork was ok, seemed like it could have simmered longer, just kind of warm. Beans from a can that were kinda warm, the cheese on top never melted. The birra beef was good. Rice was warm. You get one big flower tortilla with your meal. The service was just ok. No enthusiasm, it felt like it was a bother for me to be there. Total bill was 42$ before tip which for what you get, there is several better places in Rochester. On a positive note the salsa bar is nice and the fountain soda doesn’t taste funky. Place was super clean. I will give this place one more try but if the experience is the same I won’t be back."