"No birthday is complete without cupcakes from Cupcake A La Mode. They have fun monthly flavors, but the regular selection is delicious as well. I have ordered them for events and always get compliments. I've even special ordered birthday cakes. Favorites include the French Vanilla, Strawberries and Cream, and ChocoLatte (that one has a chocolate covered espresso bean on top). I like that you can special order how they are decorated to fit your needs."

"First time trying this shop, we got two cupcakes to go and carefully carried them back to our hotel room. When we opened the box the icing on one of the cupcakes had melted off and it was a giant mess. Not sure if they may have iced a slightly warm cupcake? $12 for two cupcake raises my standards and I would expect better. They did taste fresh though!"

"Cupcake À La Mode on the Kansas City Plaza is simply the best. I’ve been getting cupcakes from here for over 10 years, and the quality, flavor, and service have been consistently amazing every single time. The cupcakes are always fresh, beautifully decorated, and absolutely delicious with so many great flavor options to choose from. Whether it’s for a special occasion or just a treat, this place never disappoints. It’s a Plaza staple for a reason, and I can’t recommend it enough. If you’re looking for the best cupcakes in Kansas City, this is the place to go!"

"I have been enjoying Cupcake A La Mode for more than 16 years. I have tried many cupcakes from different bakeries in KC and none are as good. My family’s favorites are the Amaretto Sweet, Gold Digger and Nutella Bella! Cupcake A La Mode also makes extraordinarily scrumptious traditional layer cakes. I can’t wait to get my next cupcake!"

"Very cute atmosphere! But, not-so-great cupcakes. For $5.50, we expected more flavor and better quality. We both commented on how our daughter’s birthday cupcakes from the grocery store tasted better. We got the choco latte cupcake - the icing just tasted like sugar. There were no forks for eating and we had to scoop it up with a knife. We didn’t even finish it and we threw it away. The store girl was not friendly and took a while to greet us after we rang the greeting bell twice. Someone else came in after us and rang the bell multiple times and even had to poke her head through the employee door to get someone’s attention. We wanted to like this place, but we will not be returning. The other 1-star reviews are totally accurate despite the unprofessional owner’s responses. If we hadn’t sat down to eat the cupcake there, this lopsided icing work would have easily slipped off the cake from just walking to the car."