"We were a little disappointed. I will start with the good. The location is great and the decor felt like what we expected. Ira, the entertainment, was a little loud but the music was nice. I wasn't a fan of the bolognese but will not count that against them as it is their recipe. What lowered their score... Both of our entrees were served cool/cold. The gnocchi was mushy and gluey, not light and pillowy as it should be. And the restraunt was very loud. The cold and mushy food could have easily been handled had the server followed the two bite check back rule... Check in with your guests after two bites to make sure everything was okay. We only saw our server before the meal was delivered the next time we saw her it was at the end when she noticed that my partner didn't eat her dish and asked if she wanted a box. I will place responsibility for this on poor training. On top of this the menu overall is a bit pricey. I do hope that this is used to help management step up the training."

"Nonna's: A True Taste of Authentic Italy Downtown! Nonna's is a downtown Springfield gem offering authentic Italian cuisine in a cozy, old-world setting. Everything was delicious, from the crisp salads to the main course. I had the owner's favorite, the Spaghetti Amatriciana—thick noodles with a traditional Roman sauce of cured pork cheek, Pecorino Romano, and a hint of red pepper. Our waiter, Alex, provided superb service; he was exceptionally personable and his expertise was refreshing. His suggestion to add one of their incredible meatballs was a perfect complement! The overall vibe is vibrant yet calm. Don't let the challenging parking deter you; it’s well worth a couple of blocks walk. With great food and service at fair prices, Nonna's is a must-visit!"

"The service staff of young hipsters seemed to care enough about their jobs to be apologetic when they performed poorly. But once our food was ordered, it came out quickly. We got the seafood risotto — recommended by the server — and some pesto pasta mess wjth meatballs. Both were bland. The risotto stood out for also being watery. We abandoned the pesto for the meatballs, which were dry but tasted like there was seasoning. To fix the seafood dish, you’ll need to first order the bruschetta, which comes only with the ingredients that you’ll need to assemble yourself. Take a fair bit of the generous portions of chopped garlic, the Parmesan, the diced tomatoes and stir them into the risotto. Then add a lot of salt and pepper. We removed the cap from the pepper shaker in order to more quickly get the amount needed. That’s how much. The atmosphere, though, was perfectly seasoned with black-and-white family photos and a pressed tin ceiling. The aforementioned hipster servers added their own pepper."

"Another amazing dinner at this beautiful restaurant. Sophia did an amazing job. I have health restrictions and she catered to them. I appreciate her concern and kindness. Amazing food and staff every single time. Love this place!!! Highly recommend, till next time."

"My first time here. Food was delicious and fresh ! Server Jonathan was nice! Was really impressed! I’ll be back again"