"I really wish that WASHU would replace this cafe with another company. The food is absolutely not good and very much over priced. The combinations they serve are odd and they never have condiments or much of anything that goes with the food you buy. I don't know if they are trying to go the "healthy" route but this isn't working out. If you serve burgers then make it a combo and serve fries with it. If you serve a wrap for nearly $8, serve chips with it or fruit! Like this place is horrible! Make the menu better and hire people that know how to cook. I eat here from time to time because rarely do I carry my credit cards and using my badge is convenient and this is one of the few places that takes WASHU badges, but every time I eat here I regret it very much. Please replace this cafe with something better!"

"The Shell Café recently reopened on campus with new offerings. Unlike in early COVID times, it is now possible to access the main body of the café, which features a grab-and-go cabinet, a grill station, and a salad bar. I got the carrot and fennel soup, which was okay. The pricing is much better than it used to be, except they don’t list the prices on the signs. Overall, I’m happy with my first look at the revamped Shell! It’s worth checking out if you work on WashU’s campus."

"If you want to spend $15 on a sub-par burger and fries, look no further."

"There was a nice experience, everything was nice enough. Appreciated"

"Overall, two years ago, I would have rated this place 5 stars because of the incredibly affordable bottled beer and the child-friendly atmosphere, thanks to the specially set-up vending machine with various games for kids. Now, two years later, in 2025, beer is priced like everywhere else—generally expensive—and the kids' vending machine has disappeared. I'm left with only sentimental attachments to this place."