"Very much enjoyed visiting this location for the first time. I have had products at the Lounge downtown, but was impressed with the factory. You can see each step of the chocolate production process as it is happening with interpretive signage. Staff were friendly and helpful. Offerings include coffee, ice cream, baked goods, and of course chocolates! I selected a half dozen chocolates and a cookie. No regrets! Single stall restrooms with coat hooks! Plenty of free parking in private lot."

"We originally had no intention of taking a detour to the French Broad Chocolate Factory along the French Broad river on the south end of the Asheville River Arts District, but our visit turned into a wonderfully pleasant surprise. We opted for the guided tour which lasted roughly 45 minutes, and included a brief classroom exhibition about the history of the company and the modern cultivation and production of chocolate. At no point were we bored or disinterested, and remained engaged thanks to our wonderful guide. The highlights of the tour including the large windows which allowed us to witness production in action, along of course with the several opportunities to taste their phenomenal products! We would recommend the visit to anyone who is vacationing to, or a resident of Asheville, or would just appreciate a fun diversion for an afternoon."

"We went with expectations of having a fun experience, trying some chocolate, and learning a thing or two about how chocolate is made. The whole experience exceeded our expectations. The staff were very helpful, friendly, and knowledgeable. We went on the guided tour with Jaxon. He was great! We were amazed at the quality of products that were produced and the attention to details that they had in the creation of their products. I highly recommend going on the tour and trying out the liquid truffle with some ice cream afterwards. Best dark chocolate that I have ever tasted."

"First time stopping by here on the way to a brewery down the street. The chocolate bar we bought was really good, though they are in the pricey side. You get what you pay for. We had a mocha as well which I liked but didn’t love. I might try something else next time and look forward to our next visit"

"Great tour! Thank you, Sam, for such a great experience! We had their Cubano, cold brew, Nicaraguan chocolate, scorpion chocolate, brownie, bon bons, ice cream and milk shake....all were delicious!"