"Went for a quick bite after my tour of Biltmore estate and before heading out for the gardens and winery. Asked the staff if I could have their chicken caesar wrap box without the chips, and they declined. So had a spinach+feta croissant instead, which was alright, but definitely over-priced. Food is all pre-prepared, so it's quick."

"The Biltmore Bake Shop is a nice place to sit and enjoy a pastry. It is also very busy and the lines are not too orderly. The pastries were very good and we enjoyed them. The service was okay but not very outgoing. They also have a wide variety of beverages, cookies and even serve some alcoholic beverages. It is worth a visit and enjoyable."

"Rude employee making hot drinks for customers (she had black hair and a beanie on). Asked a few times what the drinks were that she was handing out to us, and she had such a bad attitude. We were there 12/26 and I can’t believe her customer service during such a busy time for the Biltmore. Extremely disappointed"

"We picked up Kaluah Hot Chocolate and cookies after our Candle Light Christmas tour. I was very happy to find that they had a Gluten-free Butterscotch Cookie that was absolutely delicious and went well with the hot chocolate. My husband had a chocolate chip cookie that was really good. They do have hours that vary. We made it just as they were closing."

"Quick snack after touring the house. I bought a coke and a raspberry cream cheese Danish. It was fresh. The young lady warned it up for a few seconds. Service was good and the staff very friendly."