"You literally can’t safely park your car up here for any reason. Bring a Carrboro local I can’t even remember how many times I’ve walked by and seen someone’s car getting towed. I understand it’s a popular lot in the middle of town that gets a lot of people parking there when they shouldn’t but in all my life I’ve never seen such a tow happy parking lot. You know something is off when the owner comes here and leaves snarky argumentative responses to the reviews about it as I’m sure will follow this comment lol there’s entire Reddit threads, Facebook comments on every business in the mall, and loads of folks just trying to warn others not to park up here. You hate to see this feedback hurt the small businesses but it’s not near as harmful as the constant towing fear. I can’t tell ya how many times I’ve wanted to go to weaver but just go elsewhere to not have to deal with the paranoid of my truck getting towed. Chill out with it already it’s just a parking lot and if it’s full people are just going to park elsewhere, unless a car has been there for days or is a constant offender parking there for hours it’s really not that deep."

"Medium sized mall with quite a number of interesting stores offering artisan items, clothing, fragrance and F&B. Parking lot is strictly for mall customers only."

"Love the businesses, absolutely despise the mall itself for allowing Barnes Towing to pick off cars like flies, just because their owners decided to walk around downtown a bit after patronizing the mall. Absolutely predatory and pathetic. Carr Mill management needs to step up and let Barnes go hunting elsewhere. You're driving your customers away!"

"Extremely aggressive and greedy owner. It is sad because there are some great businesses within this beautiful historic mall, but I don’t believe it’s worth supporting the owner by shopping or dining there. The towing is out of control, and I’ve just learned they will soon be doubling down on it when it has already been relentless for over two years now. If you do shop or dine here, I strongly recommend not using their parking lot as there have been several cases I have personally either seen or heard stories of where people are getting booted/towed that have not even left the lot. Now, this could be because their website states that they do not allow car pooling, so if any single person in your cars group leaves the property, your car will still be towed. That could have been the case. They are not environmentally friendly because they do not allow car pooling. This is not a safe, welcoming property, and the owner even less so."

"Towed my car after I bought groceries on a weekday at 2pm. I was parked for about an hour and the lot was maybe 1/2 full at most. I went across the street to pick up take out and apparently that gives them the right to steal my car and charge almost $400 to get it back. Never shopping here again. We used to love this place and would always take visiting friends and family to the stores, but this was malicious and predatory."