"I had the Confetti Frosted Cupcake milkshake and it was absolutely delicious, fresh, and creamy! Perfect for sugar lovers such as myself and they do have some non-dairy options. Would come back again! Stepdad absolutely loved the Cookie Brownie Fudge."

"Stopped by the Milkshake Factory in Charlotte and had a great experience. Martinez helped us out and absolutely nailed the recommendation. We ordered the Raspberries & Cream, which was solid, but Martinez suggested the Salted Caramel Pretzel and it was the clear standout, perfectly balanced, not too sweet, and incredibly good. Friendly service, great guidance, and a shake I’d come back for without hesitation. Shoutout to Martinez for making the visit even better."

"This place is awesome!! The bark samples were so good! We got a variety of flavors! Strawberry, Brownie cookie, cookies and cream, vanilla - SO DELICIOUS! Clean, friendly service. You should go! Eat more ice cream! Haha"

"The Milkshake Factory is such a fun spot to visit! They have an amazing selection of milkshakes with so many creative flavors to choose from — it’s easy to find a favorite (or try something new each time). I also love their chocolate barks and specialty chocolates, which make great treats or gifts. One thing I really appreciate is that they let you sample before you buy, so you can try a flavor or two first. They also offer non-dairy and dairy-free milkshake options, which is a huge plus for anyone with dietary needs. Their gift box options are thoughtful and make it easy to grab something special for birthdays, holidays, or just because. Signing up for their rewards program was quick and easy, and it’s nice to earn points for future visits. The staff here are always friendly and welcoming, which makes every trip enjoyable. The location is convenient, and it’s definitely a go-to spot for dessert when I’m in the area. Highly recommend The Milkshake Factory if you’re looking for delicious milkshakes, quality chocolate, and great customer service!"

"I stopped by The Milkshake Factory in Charlotte and tried the Cookie & Brownie Milkshake—and wow, it was amazing! The shake was thick, creamy, and full of rich flavor, but what really stood out were the chunks of cookie and brownie mixed in. Every sip had the perfect balance of smoothness and texture. On top of that, the staff was super friendly and helpful, which made the whole experience even better. If you’re in the area and craving a dessert that’s both indulgent and satisfying, I definitely recommend stopping by. I’ll be back for sure! 🍪🍫🥤"