"I work in Charlotte at least four times a year, and every single visit includes a stop at this pub. The service is consistently top‑notch, the food is delicious, and the atmosphere is exactly what you hope for in a great neighborhood spot. What truly sets this place apart is the staff. Sam and Daniel are outstanding. They remember me no matter how much time passes between visits, which speaks volumes about the level of care and hospitality here. The moment you walk through the door, it has that classic “Cheers” feeling: warm, welcoming, and instantly familiar. This isn’t just a pub, it’s a place that makes you feel like a regular, even if you’re only in town a few times a year."

"We needed a quick place to eat and found this place to be the perfect warm spot. Very friendly staff. Great food choices. Great prices and love the decor. But the commitment to old fashioned service and values stood out above the rest."

"Visited Charlotte on a solo trip and absolutely fell in love with Mortimer's! During my four day trip, I ended up going every single day. Sammi and Daniel are the two best bartenders I've crossed paths with and their attentiveness, friendliness, and top notch service made the experience more than memorable. Their espresso martinis are sooo good and their food is so incredibly delicious. Mortimer's was the highlight of my trip!"

"My wife, daughter & I were headed back to our hotel from Discovery Place on Saturday afternoon and stopped by for a quick bite to eat. We ended up hanging outside on the patio for a couple of hours and really enjoyed ourselves. Sam was running the show when we were there and she was awesome. She went above and beyond to make sure we were having a great time. Top notch service, delicious food & a great atmosphere."

"We ate here yesterday for first time. I don’t recommend at all. We were never greeted like others were when we first arrived. They don’t tell you to just sit at a table bc they have no servers. We sat at a table for 10 min with no help before we realized we had to go to bar to order. We had to order food and drinks at the bar and then at the end they charged gratuity. Gratuity for what? We as the customer did all the work in place of not having a server. You should not be able to charge gratuity for a party of 2. Also it is not posted on a menu nor in the restaurant that they automatically charge gratuity on everyone’s bill. Whether it’s a party of 1 or more. This is illegal!"