"Most Canal locations run like a Chick-Fila, this place is not one of them. It's always some sort of shenanigans when going here and have avoided it the last few months hoping things would improve. 20+ minutes for an APP ordered drink while 11 cars showed up made an order in the drive thru and left waiting just minutes (it was likely 11, we only started counting after we realized something was up with everyone stuck in mobile order line). Was a nice surprise that when we did get the coffee the lid was not on and the mess it made. Never again."

"I've been going here for awhile and normally the staff is very friendly and pleasant but the two ladies there this morning were very rude and the customer service was not there. The drink was different than what was pictured and I asked about it but the response I got was not appropriate considering I thought it would have the ingredients from the menu without having to pay extra. Why advertise a product and make the drink plain and not like it's advertised. Why not picture the plain drink on the menu. I usually come later in the day, so I'm assuming it's a different shift but I hope it's understood that rude staff can ruin your favorite places too and you not go anymore. That's where I am with them after my experience this morning. Who wants to have a good start to their day and then have poor service ruin it."

"I had the maple waffle breakfast sandwich. It was good. The waffle added a touch of sweetness to the sausage and egg. Nice flavor. Pumpkin latte was ok , I prefer the lavender oat they have."

"Their pumpkin lattes are great and I love the chocolate chip muffin top! I also really like their house coffee paired with an everything bagel🥯! Great coffee shop! Highly recommend if you want great quality coffee and great customer service!"

"Had an iced decaf latte with sugar free salted caramel flavor & oat milk. It’s better than the well-known franchise. I slurped it in "