"Update: After my initial review, Captain’s Coffee did follow up and replaced the coffee with a 5 lb bag of Colombia Honey EA decaf, which I found clean, drinkable, and free of the defects I experienced with the YUPPIE lot. I appreciate them making it right. Original Review:I purchased a 5 lb bag of Colombia YUPPIE dry process decaf green coffee from Captain’s Coffee based on their tasting notes describing it as bright and fruit-forward. What I received was the complete opposite. No matter how it was roasted, the coffee produced overwhelming savory off-flavors: rotten fish, canned soup, dog food, rubber. It was genuinely vile and undrinkable. Other customers have reported nearly identical flavors, suggesting this was a bad or contaminated lot. I attempted to contact Captain’s Coffee three times to investigate or request a replacement: twice through their website and once directly to Ruben. I received no response. Between selling a clearly defective green coffee and completely ignoring a customer, I won’t be ordering from The Captain’s Coffee again."

"Been buying green beans from this source for several years now. Had learned how to roast from the YouTube videos and my loyalty was gained through the process. I have never been disappointed in my order and I feel blessed to be able to roast my own coffee every week."

"Got my Link roaster from TCC a couple months ago and love it. What is the best, however, is David!! He is incredibly helpful. Always offers great advice on beans, roasting and drinking coffee. So, so glad I bought from TCC. Thanks David Bob Z"

"David is by far the most genuine person you could ever meet. He searches out for the best quality coffee and provides that to his customers at an uneatable price. If you have any questions he is happy to take time out of his busy day to help or just chat. I've been to other suppliers but I always come back to TCC because of his quality and price. Both roaster's he has available are great products, I have both now. He won't sell anything he hasn't tried himself or of low quality. Trust me you will not be disappointed. Great guy and company."

"This is an outstanding online retailer, and David, the owner, offers exceptional customer service. When delivery of the coffee grinder I ordered hit a snag in the manufacturer's warehouse -- through no fault of Captain's Coffee -- David immediately went to bat with the company's rep to address the issue and break the log jam. His communication was terrific, clear and direct, and even though my delivery was delayed -- again, through no fault of David or his company -- I was very happy with the experience, and would not hesitate to purchase again from him. On top of everything, David is just a really nice fellow, and it was a pleasure to work with him. You could not find a better online retailer. A+++."