"I first went to Tin Roof Teas in 2016 while I was a grad student. In all the years and other cities I’ve lived in, I’ve never found a tea shop I like better so I order all my tea from here. Love trying all different varieties, they’re so great!"

"I wish I had gotten the name of the young lady who helped me both over the phone and in person, but I want to share my amazing experience at Tin Roof. I called looking for something similar to Teavana’s “Youthberry White Tea,” which I used to stock up on before they went out of business. After finally running out (despite vacuum-sealing my stash!), I reached out to two shops in town, and Tin Roof stood out immediately. The young lady I spoke with asked if I knew the ingredients, and when I read the description, she started making thoughtful suggestions right away. I told her I’d stop by after work, and when I arrived, I was warmly greeted. I was thrilled to see a thriving small business bustling with customers! The same young lady from the call recognized me instantly and remembered our conversation, which felt so personable and genuine. She helped me create a tea blend similar to what I was looking for, and when I got home and tried it, I was blown away. While it wasn’t an exact match, it was even better than I expected. I couldn’t be happier with the experience and the product—I’m officially a forever customer! The vibe, the exceptional customer service, and the welcoming atmosphere made my visit so enjoyable. For anyone considering where to shop, Tin Roof is the spot! Their variety is incredible, and I’m excited to go back and explore more. I also noticed they have a tea bar where they prepare teas for you, which I didn’t try this time, but I’m looking forward to on my next visit. Thank you, Tin Roof, for such a great experience!"

"I just visited a couple of weeks ago for the first time and loved the atmosphere, tea and customer service. The gentleman behind the counter was very knowledgeable and helpful. They helped me curate a very nice cup of tea. Unfortunately yesterday when I visited I realized that your experience is determined by who is assisting you. I tried to make the same tea and was told that I couldn’t because of different “tea temperatures” then followed by a condescending attitude when I asked what else they could recommend. It just turned me off and I just rushed my order. I’ll be back but will be avoiding that young lady behind the counter"

"My favorite new place! I took a tea loving visitor here and now I'm a regular! Overwhelming selection staffed by helpful people who are passionate about tea. Still haven't found one I don't like. Start with the helpful sampler selections in the middle of the store."

"If you're paying a little extra for tea you want the tea shop to have a little extra "something". Tin Roof Teas has that -- immaculate arrangement of teapots to the wall of tea boxes in a narrow store (harkening to an old world tea trader feel). There's a tea bar in the back, and friendly (if often busy) staff to help you, but best of all there are sample containers so you can get the aroma of many of the teas they have on offer. Herbal, mixed blends, decaf, straight up black and Oolong teas, this place has more than enough variety to keep you exploring for more. I've never left this place unhappy (I have, however, left this place with more gifts for tea drinkers than I intended to buy :D )."