"I’ve been coming here for about a year and it’s always been good. Yesterday I went in for the first time in probably 2 months and they wouldn’t mix my toppings in. I could understand if they were totally slammed, but I was the only person in the store and they were hours away from closing. The entire point of being named “coldstone” is that the ice cream is mixed together on a cold stone. It defeats the entire point of going and paying this price if I can do the same exact thing at home for 1/4 the cost. Just very disappointing they’ve changed their entire business premise. Used to be my favorite go to spot."

"Always a pleasant experience and my ice cream never disappoints!"

"I never write negative reviews but, I ordered a birthday cake and it’s the ugliest cake I’ve ever seen. The cake was lopsided and the writing looks like a child did it. If there was a show about ugly cakes this would be on it."

"I ordered a cake with a personalized message on it with candles. I didn’t get the candles. And there was no message."

"The hours that you advertise online and in-store must be out of date. I suggest you update your closing time to 9:30 instead of 10:00 if you're going to lock the doors before 9:40..."