"Best bagel shop in Omaha. Wide variety of bagels that are always fresh and the sandwiches they make are extremely tasty. The staff is also very helpful, courteous and kind. If you’re not sure what you want, they’ll help guide you in the right direction. The bagels are like New York bagels, where they’re not filled with a bunch of bread. Highly recommend."

"If you're looking for a cozy, family-owned spot with a true small-town vibe in the heart of Omaha, look no further than Bagel Bin. For over 40 years, they've been serving up some of the freshest, most delicious bagels in the city at unbeatable prices. I had the pleasure of meeting the owners, Sue and her son David, and I can honestly say they are some of the friendliest people you'll ever meet. It's clear they care deeply about their customers and the quality of their products. The bagels are fresh, and they offer a wide variety of mouth-watering cream cheeses that pair perfectly with them. Whether you're grabbing a quick breakfast or enjoying a leisurely bite, Bagel Bin is the kind of place that makes you feel right at home. Highly recommend it!"

"I love the Bagel Bin. I've moved away from Omaha & I truly miss their bagels so much. Always fresh& delicious. Great selection & the staff was always friendly & accommodating. When I get back for a visit, rest assured I'll have some empty space in my suitcase to bring some bagels back home with me."

"UPDATED We drove 30 minutes to try The Bagel Bin in Omaha after reading reviews and the way the business describes itself. Your story states that Bagel Bin is “a pioneer of the New York–style bagel in Omaha and the city’s inaugural destination for this quintessential treat.” Because of that, our expectations were high. Unfortunately, our visit did not reflect what’s described. The ordering area was unclear for first-time customers, with no obvious signage showing where to order or where to pick up. The main disappointment was the bagels. I always order a plain bagel as a baseline. Having grown up in Brooklyn, NY in the 60s–70s, I’m very familiar with what a true New York–style bagel should be: • A tight, dense crumb with tiny air pockets — compact but still soft • A chewy crust, not crunchy — a gentle tug when you bite • Clear freshness — when warm, it should smell like flour, steam, and malt What we received was dry and lacking chew, with none of the aroma or freshness expected from a hot-water-boiled, freshly baked New York–style bagel. It tasted more like something that had been sitting than something just made. We were genuinely excited to visit and left disappointed, which is not something we expected given your reputation. If this was simply an off day, I’d appreciate hearing that and understanding what may have happened. If someone from management would like to reach out directly, I’d welcome a conversation and the opportunity to experience the bagels as they’re intended to be. UPDATED Here’s their response: Response from the owner We open at 5am for all the freshness and aromas you desire. Thanks for the review. UPDATED I’m honestly surprised by this response. My review was thoughtful and specific, and the intent was to provide constructive feedback — not simply to criticize. Management attention is especially important when a customer takes the time to explain why an experience fell short, not just when praise is given. The reply did not address the concerns raised about product quality, freshness, or the in-store experience. That lack of engagement is disappointing and suggests a missed opportunity to listen, learn, and demonstrate leadership."

"Great to have a bagel shop in Omaha that make fresh bagels! We bought bakers dozen and I loved the blueberry and sesame one. We also purchased two tubs of cream cheese but I think the flavor were okay on those. In my opinion, not strong enough (honey walnut & garlic chive)! Will visit again because my husband loves freshly made bagels!"