"$19 for two ice coffees??? I ordered a large pistachio cold brew and regular large I've coffee. It came to $19 I saw on my bank statement?? The coffees were awful as well! It was my sons birthday and when I brought his ice coffee out to the car he was so upset!! He asked to go to dunkins or at least cumbies to fix the taste. There was one sugar packet on the table and I had to mix my own cream into the coffee bc I was handed it completely unblended. I'm so disappointed in this location. Next time I'm at the mall it will be a hard pass. Awful coffee, awful customer service, awful prices. Hit dunks before you get to the mall. I would have loved to give Gloria Jean's a great review...but I review honestly and this visit completely missed the mark. So disappointing."

"Disgusting 🤮 place, the floors are gross and it smells like urine in the store. See my pics of the floor. On top of that, the vanilla latte I got was noting but sugar. I ended up throwing it away after one sip. The $6-7 pastries look like they are refilled store bought items, also pictured"

"Overall I had really good service. The coffee was tad bitter but it had a great kick. I do not drink coffee very often. This is the place to stop in as you get tired of shopping in the endless new stores-at the Mall of NH! Price points are excellent here at Gloria Jeans. The place has a homey feel with friendly associates! A small ice coffee with almond milk was only Only $2.25! Use almond milk instead of processed sugary flavored sweeteners. or artery clogging creams!!"

"Be careful! They will make unauthorized charges to your credit card. I tried to resolve the issue without involving the bank but they simply do not care. Do NOT recommend!!!!"

"Nice variety of drinks. I really liked my mango matcha, but my husband wasn't a fan of the Dubai chocolate refresher."