"I’m really not one to leave negative reviews lightly. I don’t leave bad reviews after one sour experience and I understand the human element to the food service industry. I have been a patron of this location since it opened. My family and I spent thousands of dollars and tried dozens of items off of their menu. The last six months in particular have been awful. Whether it be customer service or quality going down. There have been several take out orders of pastries that have been missing an item and when you call to talk with them they are rude and unapologetic. Their online ordering has not been correct of misrepresenting items from the pastry case. The quality has been solidly declining as well. I’m not sure if this location has a new pastry chef or if the one they have hates their job. This morning the pecan sticky bun was burned on the bottom and dry. They never should have been put out for sale for $6 a piece. The croissants have been a personal favorite and they have gotten smaller and the taste has been off. My chocolate croissant this morning hardly had any chocolate in the middle and the consistency was off / hard and the pastry itself tasted stale. My mother’s ham and cheese hardly had anything ham. My daughter’s pumpkin chocolate muffin had a 1/8 of a cup of chocolate chips and a thick layer of crumble topping, it was way over the top. It looks like they’re trying to stretch the pumpkin muffin batter because these never used to be like this. For the cost of these items, it’s quite ridiculous and disappointing after giving them so much business over the years."

"Follow-up review May 2025: Went back again yesterday for coffee and pastries. Saw the sign for more seating upstairs and found large spacious room where you can spend time reading or relaxing solo or with friends. Few books to read as well. Feb 2025: Came in yesterday looking for "Egg Free" treats as we are vegetarians but was told initially everything contained eggs. As I was walking out, a lady helped me with this nice chocolate Mousse in the picture and a Congo Bar as egg free items. Great place to hang out with friends or colleagues or family over coffee and treats! The bakery offered such a wide selection of pastries, cookies, and other baked delights. My wife and I really enjoyed the Congo bar. The quality and taste of these items are simply outstanding and delicious 🤤🥧. Highly recommend for desserts!!!"

"All MTDG establishments are absolutely exceptional with amazing food and awesome service. I especially want to shout out the bakery for being accomdating on a recent holiday order that I had to cancel short notice. The asst manager Kate and Sofia both handled this better than I could have asked for. Well done, per usual."

"The coffee is amazing, I had an iced Vietnamese coffee with a hint of caramel. The people are very friendly. The service is great. I got a caramel cookie brownie and I had a few bites and I started to feel sick and figured it was the fact I hadn't eaten a real meal yet. (I know, I know) I just tried to finish it after eating dinner and got weirdly sick again. Anyway, highly recommend the coffee, I imagine 99% of the food is amazing, maybe I just got a bad one."

"Love their food-fresh and delicious! Please note, there are only 3 booths to eat at inside-I was meeting a client and we were stuck eating outside in the cold! I hope they add a few small round tables somewhere or add some propane heaters outside. Or maybe add a note to keep time in booths under 20 minutes so others can enjoy."